1,185 real consumer complaints filed against Freedom Financial Network at the Consumer Financial Protection Bureau. 90 received relief from the company. 97% of responses were timely.
1,185
Complaints
89
Won monetary relief
8%
Relief rate
97%
Timely response
Most common issues
01Incorrect information on your report182
02Confusing or misleading advertising or marketing108
03Didn't provide services promised101
04Improper use of your report77
05Fraud or scam65
06Attempts to collect debt not owed63
07False statements or representation62
08Took or threatened to take negative or legal action55
09Problem with a company's investigation into an existing problem51
10Problem with customer service48
Top states filing
CA186FL131NY113TX103NC46PA45MD43GA41AZ32NJ31
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Debt collection· Written notification about debtSD