CFPB COMPLAINT DATABASE

General Motors Financial Company, Inc.

9,886 real consumer complaints filed against General Motors Financial Company, Inc. at the Consumer Financial Protection Bureau. 1,477 received relief from the company. 100% of responses were timely.

9,886
Complaints
107
Won monetary relief
15%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report2,400
  2. 02Improper use of your report1,932
  3. 03Managing the loan or lease1,200
  4. 04Problems at the end of the loan or lease603
  5. 05Problem with a credit reporting company's investigation into an existing problem522
  6. 06Attempts to collect debt not owed475
  7. 07Problem with a company's investigation into an existing problem442
  8. 08Repossession356
  9. 09Getting a loan or lease345
  10. 10Struggling to pay your loan310

Top states filing

TX1,197FL1,072CA957GA601MI561NY553IL469PA419OH329NJ310

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Vehicle loan or lease· RepossessionFL

Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseOH

Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseOH

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against General Motors Financial Company, Inc. where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseNJ

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL

Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNC

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problem with a company's investigation into an existing problemGA

Outcome: In progressTimely response
Vehicle loan or lease· RepossessionFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportGA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseMI

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIN

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: In progressTimely response
Vehicle loan or lease· Getting a loan or leaseGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Struggling to pay your loanGA

Outcome: In progressTimely response
Vehicle loan or lease· Managing the loan or leaseFL

Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionVA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedWI

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseMI

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseMI

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseFL

Outcome: In progressTimely response
Vehicle loan or lease· RepossessionTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with explanationTimely response

Same thing happen to you?

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