CFPB COMPLAINT DATABASE

General Motors Financial Company, Inc.

9,662 real consumer complaints filed against General Motors Financial Company, Inc. at the Consumer Financial Protection Bureau. 1,470 received relief from the company. 100% of responses were timely.

9,662
Complaints
107
Won monetary relief
15%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report2,349
  2. 02Improper use of your report1,891
  3. 03Managing the loan or lease1,174
  4. 04Problems at the end of the loan or lease588
  5. 05Problem with a credit reporting company's investigation into an existing problem522
  6. 06Attempts to collect debt not owed441
  7. 07Problem with a company's investigation into an existing problem429
  8. 08Getting a loan or lease341
  9. 09Repossession336
  10. 10Struggling to pay your loan306

Top states filing

TX1,158FL1,043CA943GA589MI548NY541IL465PA414OH320NJ303

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Vehicle loan or lease· RepossessionFL

Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseOH

Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseOH

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against General Motors Financial Company, Inc. where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemKY

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseNE

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOR

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPA

Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseOK

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedOH

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportVA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseCA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionDE

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOH

Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionLA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseGA

Outcome: Closed with explanationTimely response

Same thing happen to you?

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