1,016 real consumer complaints filed against Golden 1 Credit Union, the at the Consumer Financial Protection Bureau. 94 received relief from the company. 99% of responses were timely.
1,016
Complaints
61
Won monetary relief
9%
Relief rate
99%
Timely response
Most common issues
01Managing an account274
02Incorrect information on your report132
03Improper use of your report82
04Closing an account45
05Problem with a lender or other company charging your account45
06Problem with a company's investigation into an existing problem36
07Problem with a purchase shown on your statement34
08Opening an account29
09Problem with a credit reporting company's investigation into an existing problem28
10Trouble during payment process27
Top states filing
CA924TX15NV10FL6AZ5WA4GA3MN3OR3CO2
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountCA