CFPB COMPLAINT DATABASE

Greensky Operations, LLC

534 real consumer complaints filed against Greensky Operations, LLC at the Consumer Financial Protection Bureau. 92 received relief from the company. 100% of responses were timely.

534
Complaints
12
Won monetary relief
17%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report103
  2. 02Charged fees or interest you didn't expect54
  3. 03Problem with a company's investigation into an existing problem51
  4. 04Attempts to collect debt not owed45
  5. 05Problem when making payments45
  6. 06Problem with additional add-on products or services38
  7. 07Getting the loan35
  8. 08Improper use of your report34
  9. 09Problem with the payoff process at the end of the loan27
  10. 10False statements or representation13

Top states filing

CA67TX56FL50NY28PA26GA25NC21NJ19VA19IL16

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCA

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanCA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 29 most recent complaints against Greensky Operations, LLC where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectKY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanFL

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanUT

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Was approved for a loan, but didn't receive the moneyFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMO

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesTN

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportMO

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesMD

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportMA

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsCA

Outcome: Closed with non-monetary reliefTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCO

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Received a loan you didn't apply forPA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportNE

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWV

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMD

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsGA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsPA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanCA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementOH

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response

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