CFPB COMPLAINT DATABASE

Greensky Operations, LLC

580 real consumer complaints filed against Greensky Operations, LLC at the Consumer Financial Protection Bureau. 94 received relief from the company. 100% of responses were timely.

580
Complaints
12
Won monetary relief
16%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report104
  2. 02Charged fees or interest you didn't expect64
  3. 03Problem with a company's investigation into an existing problem56
  4. 04Problem when making payments50
  5. 05Attempts to collect debt not owed49
  6. 06Problem with additional add-on products or services40
  7. 07Getting the loan38
  8. 08Improper use of your report36
  9. 09Problem with the payoff process at the end of the loan29
  10. 10False statements or representation15

Top states filing

CA72TX59FL55NY31GA28PA28NC21VA21IL19NJ19

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCA

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanCA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Greensky Operations, LLC where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectIL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedDE

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanAZ

Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMO

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanNH

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportGA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectIL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with a company's investigation into an existing problemMT

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectLA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOH

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCO

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCT

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationVA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectVA

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNM

Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardCO

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanNH

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesWI

Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsIL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsAZ

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting a line of creditTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanNY

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtCA

Outcome: Closed with explanationTimely response

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