455 real consumer complaints filed against Healthcare Finance Direct LLC. at the Consumer Financial Protection Bureau. 13 received relief from the company. 94% of responses were timely.
455
Complaints
13
Won monetary relief
3%
Relief rate
94%
Timely response
Most common issues
01Attempts to collect debt not owed134
02Took or threatened to take negative or legal action54
03Charged fees or interest you didn't expect42
04Problem when making payments38
05Problem with additional add-on products or services32
06False statements or representation26
07Problem with the payoff process at the end of the loan20
08Written notification about debt20
09Getting the loan13
10Didn't provide services promised9
Top states filing
FL58TX47CA40GA24NY24VA23MI21PA18IL16OH16
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX