CFPB COMPLAINT DATABASE

Heartland Payment Systems Inc.

1,419 real consumer complaints filed against Heartland Payment Systems Inc. at the Consumer Financial Protection Bureau. 2 received relief from the company. 96% of responses were timely.

1,419
Complaints
2
Won monetary relief
<1%
Relief rate
96%
Timely response

Most common issues

  1. 01Dealing with your lender or servicer523
  2. 02Incorrect information on your report200
  3. 03Dealing with my lender or servicer157
  4. 04Struggling to repay your loan68
  5. 05Attempts to collect debt not owed53
  6. 06False statements or representation34
  7. 07Written notification about debt34
  8. 08Fees or interest31
  9. 09Problem with a credit reporting company's investigation into an existing problem28
  10. 10Problem with a company's investigation into an existing problem27

Top states filing

CA164NY126FL86TX78PA72IL69NJ66OH64NC46MA45

Recent complaints

The 30 most recent complaints against Heartland Payment Systems Inc. where the consumer chose to publish their narrative.

Money transfer, virtual currency, or money service· Other transaction problemFL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemTN

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY

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Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerWI

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA

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Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNJ

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemNJ

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOR

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNC

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Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemTX

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNJ

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Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountMI

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Outcome: Closed with explanationTimely response
Credit card· Fees or interestMO

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerIL

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Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerIL

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Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMD

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL

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Outcome: In progressTimely response
Checking or savings account· Problem caused by your funds being lowTX

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerOR

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMS

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Outcome: Closed with explanationTimely response
Credit card· Fees or interestIL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unexpected or other feesHI

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountOH

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletCO

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Outcome: Closed with explanationTimely response
Debt collection· False statements or representationWI

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerAK

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Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementCT

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Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerAZ

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Outcome: Closed with explanationTimely response

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