CFPB COMPLAINT DATABASE

John C. Heath, Attorney at Law, PLLC

2,088 real consumer complaints filed against John C. Heath, Attorney at Law, PLLC at the Consumer Financial Protection Bureau. 64 received relief from the company. 94% of responses were timely.

2,088
Complaints
59
Won monetary relief
3%
Relief rate
94%
Timely response

Most common issues

  1. 01Didn't provide services promised343
  2. 02Charged upfront or unexpected fees301
  3. 03Fraud or scam228
  4. 04Confusing or misleading advertising or marketing206
  5. 05Improper use of your report137
  6. 06Problem with a company's investigation into an existing problem125
  7. 07Credit monitoring or identity theft protection services116
  8. 08Incorrect information on your report103
  9. 09Problem with customer service75
  10. 10Confusing or missing disclosures73

Top states filing

TX225GA206SC168FL147CA137NY90MI81PA72IL71NC71

Recent complaints

The 30 most recent complaints against John C. Heath, Attorney at Law, PLLC where the consumer chose to publish their narrative.

Debt or credit management· Confusing or misleading advertising or marketingNY

I hired XXXX XXXX for credit repair services multiple times. I paid for the service but did not receive proof of any legitimate work performed, results, or documentation of dispute letters sent to the credit bureaus. After repeatedly asking for transparency and proof of service, XXXX XXXX unilaterally canceled my account and issued a final charge of {$69.00} without my consent. When I questioned this, they cited a XXXX CFPB settlement and told me to contact the CFPB directly instead of addressing my issue. This feels deceptive and noncompliant with the Fair Credit Reporting Act ( FCRA 607 ( b ), 611, and 623 ). Im requesting an investigation into their practices, a full refund of payments, and confirmation of whether XXXX XXXX is allowed to continue billing after self-canceling a clients account.

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

I joined XXXX XXXX to try fix my credit and basically they just took my money and done nothing to help me only take my monthly payments I was telling a friend about this and he told me that they was doing this to alot of people pretending fix there credit and doing nothing just taking people 's money he was the one told me file this complaint so here I am filing this complaint on this company that's like to steal people 's hard earned money

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedTX

I paid Lexington law for years to fix my credit with no follow up or changes to my credit

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Hi, My name is XXXX XXXX. I payed XXXX XXXX every month to fix my credit but found out it was a scam. This has now sparked my interest into wanting to know what's going to happen to my credit?

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesFL

I payed to Lexington law for over a year every month and I was promised that my credit was going to be repaired. After a year of paying them monthly, my credit did not change and stay the same. Thats why after a year I decided to canceled my subscription with Lexington law

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC

I hired XXXX XXXX to help with credit repair, after paying them monthly I saw little effect to my credit.

Outcome: Closed with explanationTimely response
Credit card· Credit monitoring or identity theft protection servicesVA

I open the account with Lexington Law year XXXX I tried to call them and cancel the account but my grand daughter said XXXX the account is not closed and they are still charging your bank account she found this out XX/XX/XXXX and she called them and finally got them on the phone and told them they better cancel my account right now and not to take no more money from my XXXXXXXX XXXX XXXX they took money from XXXX up until XXXX XX/XX/XXXX {$12.00} every month

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedMI

Hello, I am one of the victims of this company that promised me to fix my credit within 30 days, but they did not fulfill the time period, knowing that all the legal procedures were ready during that period, I was only waiting for the result from them, so because of them I lost the house and many other expenses that I am still suffering from. I was forced to buy an expensive house with a very high interest rate. I am demanding compensation and the exorbitant costs that I spent, including the house that I lost, its price is now more than XXXX XXXX dollars, and the interest rate at that time was XXXX XXXX, but now I am forced to pay XXXX XXXX I am a single mother and I have a child and my income is very limited. They are the ones who put me in this problem, so they must get me out of it. Many thanks

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingFL

I hired Lexington Law on XXXX separate occasions to assist with credit repair. I was informed that services would begin immediately, prior to my first scheduled payment, which was set for XXXX days after enrollment. Contrary to what I was told, no work was initiated until after my payment was processed. Furthermore, during the time I was a client, no meaningful progress was made on my behalf. There were no efforts to negotiate or consolidate debts with creditors, and no action was taken to remove accounts from my credit report that were more than XXXX years old and should have been eligible for removal. In short, the services promised were never completed, and I did not receive the results I was led to expect.

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Confusing or misleading advertising or marketingCA

a company i worked for owed me XXXX $ these people took most igot less than XXXX $ I want to return the check. and go it on my own they for should be XXXX XXXX this greed is too much. Iam on fixed income and need my money

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesGA

Lexington was supposed to fix credit but never did but kept charging me every month

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesSC

XXXX XXXX was drafting out my account but not fixing my credit

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA

I paid XXXX credit company to help me got no results

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesAL

XXXX XXXX! Soon as you stop or cancel service all of the items they claim was removed from my credit report populates back on the credit report

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

They kept calling me telling me that I owe them and that they have my file in their office and that I owe so much money

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesTX

The name of the XXXX XXXX was XXXX. I was with them some years ago. Im not sure if Im signing up too late or what

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMA

Hi! So I noticed a lawsuit that was against Lexington law firm. I was one of the affected consumers thru this firm and I wasnt even aware they were a fraud .. any possibility you guys know if I am owed any compensation regarding this lawsuit.? Thank you n god bless!

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesTX

I requested services from XXXX XXXX to repair my credit, they charge me up from around {$300.00} then monthly payments about {$99.00} I only paid XXXX months plus the initial payment since the only thing they work on was removing incorrect names from my credit report which in XXXX months no difference on my credit score changed and up till now those names still appear on my report. I contacted XXXX XXXX and they told me it was a process and the XXXX step was starting with name then birth date, address and finally accounts. XXXX months passed nothing was removed and credit score never changed not even XXXX point.

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreGA

Paid them to fix my credit score and did not get no results and I paid a couple hundred dollars back in XXXX and did not get no results from them payments nothing was fix on my credit report

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedKY

We signed up for XXXX XXXX and over the course of 3 months they filed 3 papers on my behalf, my credit score dropped by XXXX peoints while having them and I missed no payments, let nothing lapse, etc no reason for it to have dropped. I requested it to be cancelled and they are still continuing to charge me.

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesFL

In 2023 I was illegally charged for services, upfront. Never retrieved services

Outcome: Closed with explanationTimely response
Debt collection· Electronic communicationsMS

They took {$4000.00} from me an never got any thing fixed

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesGA

They were charging me fees for service I didnt use XXXX to XXXX

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedGA

I started with Lexington Law XXXX on 2010. I paid $ XXXX for over a year with no change to my credit. Credit did not improve at all.

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or missing disclosuresIL

Im just trying to see if a check was mailed from the Lexington law settlement I have moved and calling isnt helping

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Confusing or misleading advertising or marketingIL

I called the numbers advertised for a check re-issue from a settlement. The email back says I have to CALL. Whenever I do call, the CALL says I have to submit a check re-issue in WRITTING. Whenever I submit in writing for a check re-issue, Im told I have to CALL. Stop with the run around & submit a check re-issue already.

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountWA

XXXX XXXX call me back in XXXX I believe it was and asked me if I wanted to use their services to help my credit knock off some scores numbers and give me back in a good standing to get my credit better will they asked me for payments and my first payment was like {$200.00} but every month my the money kept on coming out of my account and I couldn't figure out what it was and I called to let them know stop doing payments they're only supposed to help me for XXXX payments and they took out about XXXX payments and so I kept on going and I finally called him I said you guys need to stop and cancel my and I haven't seen any other after that I didn't see any other payments that were taken out from them but they took out like several.

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingNC

XXXX XXXX claim that help with your credit come to find they charge you all this money and dont anything changes every thing goes back on my credit plus they charge monthly fees and they dont do anything. But take your money

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesOH

Well I opened a XXXX account for me to build my credit and someone tried to get a loan through the time credit building account I open and XXXX let another loan get taken out in my name and I told them my account should be Frozen and it must have got unfolded just for them to steal my time account I just opened to build my credit

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesCA

Credit report company 's took my money n I didn't even get my credit reports

Outcome: Closed with explanationTimely response

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