Checking or savings account· Problem caused by your funds being lowNC
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
JPMorgan Chase
175,450 real consumer complaints filed against JPMorgan Chase at the Consumer Financial Protection Bureau. 31,140 received relief from the company. 100% of responses were timely.
175,450
Complaints
17,743
Won monetary relief
18%
Relief rate
>99%
Timely response
Most common issues
- 01Managing an account28,177
- 02Problem with a purchase shown on your statement12,656
- 03Incorrect information on your report11,501
- 04Loan modification,collection,foreclosure9,736
- 05Improper use of your report8,359
- 06Closing an account7,400
- 07Problem with a lender or other company charging your account6,042
- 08Other features, terms, or problems5,935
- 09Loan servicing, payments, escrow account5,357
- 10Fraud or scam4,864
Top states filing
CA30,364NY19,562FL16,833TX15,440IL9,600NJ7,168GA6,403OH4,827MI4,558PA4,545
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountIN
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowCT
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementIL
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowCT
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 27 most recent complaints against JPMorgan Chase where the consumer chose to publish their narrative.
Credit card· Closing your accountUT
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOH
Outcome: Closed with explanationTimely response
Credit card· Closing your accountTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountIL
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsNY
Outcome: Closed with non-monetary reliefTimely response
Debt collection· Attempts to collect debt not owedSC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMN
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementTN
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an account
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMS
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Problem with customer serviceAZ
Outcome: Closed with explanationTimely response
Credit card· Fees or interestNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA
Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardAL
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountNY
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMD
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemDE
Outcome: Closed with explanationTimely response
Credit card· Advertising and marketing, including promotional offersMO
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementWA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementOK
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNY
Outcome: Closed with explanationTimely response
Same thing happen to you?
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