CFPB COMPLAINT DATABASE

Klarna AB

3,125 real consumer complaints filed against Klarna AB at the Consumer Financial Protection Bureau. 185 received relief from the company. 92% of responses were timely.

3,125
Complaints
180
Won monetary relief
6%
Relief rate
92%
Timely response

Most common issues

  1. 01Problem when making payments456
  2. 02Problem with a purchase shown on your statement428
  3. 03Incorrect information on your report391
  4. 04Attempts to collect debt not owed349
  5. 05Problem with additional add-on products or services147
  6. 06Charged fees or interest you didn't expect132
  7. 07Problem with a company's investigation into an existing problem126
  8. 08Improper use of your report122
  9. 09Took or threatened to take negative or legal action117
  10. 10Getting the loan99

Top states filing

CA367TX310FL269NY237GA190NJ135PA128NC124IL111AZ86

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMI

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNY

Outcome: Closed with monetary reliefTimely response
Debt collection· Attempts to collect debt not owedKS

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsOH

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsIN

Outcome: Closed with monetary reliefLate response

Recent complaints

The 26 most recent complaints against Klarna AB where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNV

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsCA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanMD

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletNJ

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCT

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsVA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedID

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectSC

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementCA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNY

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementIL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNJ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMS

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsSC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementCA

Outcome: Untimely responseLate response

Same thing happen to you?

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