Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanIL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Klarna AB
3,142 real consumer complaints filed against Klarna AB at the Consumer Financial Protection Bureau. 190 received relief from the company. 92% of responses were timely.
3,142
Complaints
185
Won monetary relief
6%
Relief rate
92%
Timely response
Most common issues
- 01Problem when making payments460
- 02Problem with a purchase shown on your statement430
- 03Incorrect information on your report395
- 04Attempts to collect debt not owed351
- 05Problem with additional add-on products or services148
- 06Charged fees or interest you didn't expect133
- 07Problem with a company's investigation into an existing problem126
- 08Improper use of your report123
- 09Took or threatened to take negative or legal action117
- 10Getting the loan99
Top states filing
CA368TX311FL273NY238GA191NJ135PA128NC124IL113MD88
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsOH
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMI
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNY
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 25 most recent complaints against Klarna AB where the consumer chose to publish their narrative.
Credit card· Problem with a purchase shown on your statementCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportSC
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectGA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMD
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNV
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsIL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsCA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanMD
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletNJ
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPR
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCT
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsVA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedID
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ
Outcome: Closed with explanationTimely response
Same thing happen to you?
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