3,125 real consumer complaints filed against Klarna AB at the Consumer Financial Protection Bureau. 185 received relief from the company. 92% of responses were timely.
3,125
Complaints
180
Won monetary relief
6%
Relief rate
92%
Timely response
Most common issues
01Problem when making payments456
02Problem with a purchase shown on your statement428
03Incorrect information on your report391
04Attempts to collect debt not owed349
05Problem with additional add-on products or services147
06Charged fees or interest you didn't expect132
07Problem with a company's investigation into an existing problem126
08Improper use of your report122
09Took or threatened to take negative or legal action117
10Getting the loan99
Top states filing
CA367TX310FL269NY237GA190NJ135PA128NC124IL111AZ86
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMI