CFPB COMPLAINT DATABASE

LoanCare, LLC

8,504 real consumer complaints filed against LoanCare, LLC at the Consumer Financial Protection Bureau. 8 received relief from the company. 99% of responses were timely.

8,504

Complaints

Won monetary relief

<1%

Relief rate

99%

Timely response

Most common issues

01Trouble during payment process4,044
02Struggling to pay mortgage1,433
03Incorrect information on your report829
04Loan servicing, payments, escrow account811
05Closing on a mortgage248
06Applying for a mortgage or refinancing an existing mortgage241
07Problem with a credit reporting company's investigation into an existing problem207
08Loan modification,collection,foreclosure155
09Problem with a company's investigation into an existing problem109
10Improper use of your report106

Top states filing

CA1,272FL925TX858NJ375MI330GA328NY310WA287MD277AZ271

Recent complaints

The 30 most recent complaints against LoanCare, LLC where the consumer chose to publish their narrative.

Oct 23, 2026Mortgage· Problem with a company's investigation into an existing problemIL

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Outcome: Closed with explanationTimely response

Oct 18, 2026Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ

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Outcome: Closed with explanationTimely response

Oct 17, 2026Mortgage· Trouble during payment processWA

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Outcome: Closed with explanationTimely response

Oct 17, 2026Mortgage· Trouble during payment processIA

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Outcome: Closed with explanationTimely response

Oct 15, 2026Mortgage· Trouble during payment processNJ

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Outcome: Closed with explanationTimely response

Oct 15, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportOK

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Outcome: Closed with explanationTimely response

Oct 14, 2026Mortgage· Trouble during payment processNJ

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Outcome: Closed with explanationTimely response

Oct 14, 2026Debt collection· False statements or representationWI

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Outcome: Closed with explanationTimely response

Oct 14, 2026Mortgage· Closing on a mortgageGA

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Outcome: Closed with explanationTimely response

Oct 14, 2026Mortgage· Trouble during payment processIA

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Outcome: Closed with explanationTimely response

Oct 13, 2026Mortgage· Struggling to pay mortgageFL

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Outcome: In progressTimely response

Oct 12, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: In progressTimely response

Oct 12, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageCA

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Outcome: In progressTimely response

Oct 12, 2026Mortgage· Struggling to pay mortgageFL

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Outcome: In progressTimely response

Oct 12, 2026Debt collection· Took or threatened to take negative or legal actionFL

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Outcome: Closed with explanationTimely response

Oct 12, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: In progressTimely response

Oct 11, 2026Debt collection· False statements or representationMD

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Outcome: Closed with explanationTimely response

Oct 10, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportMA

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Outcome: Closed with explanationTimely response

Oct 9, 2026Mortgage· Trouble during payment processCA

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Outcome: In progressTimely response

Oct 9, 2026Mortgage· Trouble during payment processFL

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Outcome: Closed with explanationTimely response

Oct 9, 2026Mortgage· Struggling to pay mortgageIL

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Outcome: In progressTimely response

Oct 8, 2026Mortgage· Problem with a company's investigation into an existing problemFL

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Outcome: Closed with explanationTimely response

Oct 8, 2026Mortgage· Incorrect information on your reportVA

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Outcome: Closed with explanationTimely response

Oct 8, 2026Debt collection· Attempts to collect debt not owedNY

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Outcome: In progressTimely response

Oct 8, 2026Mortgage· Trouble during payment processLA

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Outcome: Closed with explanationTimely response

Oct 8, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportFL

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Outcome: Closed with explanationTimely response

Oct 8, 2026Mortgage· Trouble during payment processIL

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Outcome: Closed with explanationTimely response

Oct 7, 2026Mortgage· Trouble during payment processAZ

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Outcome: Closed with explanationTimely response

Oct 7, 2026Mortgage· Struggling to pay mortgageCA

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Outcome: Closed with explanationTimely response

Oct 7, 2026Mortgage· Struggling to pay mortgageNJ

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Outcome: In progressTimely response

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