2,106 real consumer complaints filed against Midfirst Bank at the Consumer Financial Protection Bureau. 449 received relief from the company. 100% of responses were timely.
2,106
Complaints
130
Won monetary relief
21%
Relief rate
>99%
Timely response
Most common issues
01Struggling to pay mortgage541
02Trouble during payment process512
03Incorrect information on your report275
04Managing an account141
05Opening an account85
06Applying for a mortgage or refinancing an existing mortgage70
07Closing an account57
08Closing on a mortgage55
09Improper use of your report54
10Problem with a credit reporting company's investigation into an existing problem52
Top states filing
TX259FL172CA161GA125IL113PA105OK96AZ91NJ90NY90
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountOK