2,175 real consumer complaints filed against Midfirst Bank at the Consumer Financial Protection Bureau. 463 received relief from the company. 100% of responses were timely.
2,175
Complaints
134
Won monetary relief
21%
Relief rate
>99%
Timely response
Most common issues
01Struggling to pay mortgage576
02Trouble during payment process529
03Incorrect information on your report278
04Managing an account145
05Opening an account85
06Applying for a mortgage or refinancing an existing mortgage72
07Closing an account58
08Closing on a mortgage56
09Improper use of your report56
10Problem with a credit reporting company's investigation into an existing problem52
Top states filing
TX266FL180CA163GA133IL119PA109OK100AZ95NJ95NY92
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.