Student loan· Dealing with your lender or servicerPA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
MOHELA
30,324 real consumer complaints filed against MOHELA at the Consumer Financial Protection Bureau. 1,346 received relief from the company. 64% of responses were timely.
30,324
Complaints
281
Won monetary relief
4%
Relief rate
64%
Timely response
Most common issues
- 01Dealing with your lender or servicer18,555
- 02Incorrect information on your report4,252
- 03Struggling to repay your loan3,657
- 04Improper use of your report1,343
- 05Problem with a company's investigation into an existing problem910
- 06Took or threatened to take negative or legal action249
- 07Attempts to collect debt not owed232
- 08Dealing with my lender or servicer165
- 09Getting a loan151
- 10Credit monitoring or identity theft protection services136
Top states filing
CA3,184TX2,348FL1,930NY1,781GA1,531PA1,422IL1,322OH1,086NC1,035VA1,025
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Student loan· Struggling to repay your loanNY
Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerOH
Outcome: Closed with monetary reliefTimely response
Student loan· Incorrect information on your reportNY
Outcome: Closed with monetary reliefTimely response
Student loan· Getting a loanFL
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against MOHELA where the consumer chose to publish their narrative.
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerUT
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMI
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemID
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerIL
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerOH
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNM
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCO
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMN
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesSC
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerOR
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMO
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCO
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerME
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerWA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNJ
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMN
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerVA
Outcome: In progressTimely response
Student loan· Struggling to repay your loanWI
Outcome: In progressTimely response
Same thing happen to you?
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