Student loan· Dealing with your lender or servicerPA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
MOHELA
29,311 real consumer complaints filed against MOHELA at the Consumer Financial Protection Bureau. 1,339 received relief from the company. 65% of responses were timely.
29,311
Complaints
280
Won monetary relief
5%
Relief rate
65%
Timely response
Most common issues
- 01Dealing with your lender or servicer17,941
- 02Incorrect information on your report4,107
- 03Struggling to repay your loan3,518
- 04Improper use of your report1,326
- 05Problem with a company's investigation into an existing problem862
- 06Took or threatened to take negative or legal action244
- 07Attempts to collect debt not owed222
- 08Dealing with my lender or servicer165
- 09Getting a loan144
- 10Credit monitoring or identity theft protection services127
Top states filing
CA3,082TX2,244FL1,855NY1,727GA1,492PA1,370IL1,288OH1,051NC1,000VA984
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Student loan· Struggling to repay your loanNY
Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerOH
Outcome: Closed with monetary reliefTimely response
Student loan· Incorrect information on your reportNY
Outcome: Closed with monetary reliefTimely response
Student loan· Getting a loanFL
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against MOHELA where the consumer chose to publish their narrative.
Student loan· Getting a loanIN
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanNJ
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportPA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerTN
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerPA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNJ
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMO
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerLA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerOH
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: In progressTimely response
Student loan· Struggling to repay your loanMO
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMI
Outcome: In progressTimely response
Student loan· Struggling to repay your loanNJ
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerWI
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerHI
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerMN
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerKY
Outcome: In progressTimely response
Same thing happen to you?
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