Money transfer, virtual currency, or money service· Unexpected or other feesPA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
MoneyGram Payment Systems Worldwide Inc.
3,381 real consumer complaints filed against MoneyGram Payment Systems Worldwide Inc. at the Consumer Financial Protection Bureau. 499 received relief from the company. 100% of responses were timely.
3,381
Complaints
498
Won monetary relief
15%
Relief rate
>99%
Timely response
Most common issues
- 01Fraud or scam1,057
- 02Money was not available when promised784
- 03Other transaction problem724
- 04Other transaction issues232
- 05Other service issues105
- 06Other service problem90
- 07Lost or stolen money order79
- 08Problem with customer service72
- 09Wrong amount charged or received41
- 10Confusing or missing disclosures38
Top states filing
CA485TX264NY248FL239GA141IL116NJ116VA108MD105PA103
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Money transfer, virtual currency, or money service· Money was not available when promisedNC
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedGA
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Fraud or scamIL
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Other transaction problemMD
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 25 most recent complaints against MoneyGram Payment Systems Worldwide Inc. where the consumer chose to publish their narrative.
Money transfer, virtual currency, or money service· Other service problemNJ
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemPA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedPA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemCT
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemFL
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Lost or stolen money orderNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamNY
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemCO
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedMO
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamNC
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemIL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamIL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemCA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedTN
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA
Outcome: Closed with explanationTimely response
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