Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
MoneyGram Payment Systems Worldwide Inc.
3,345 real consumer complaints filed against MoneyGram Payment Systems Worldwide Inc. at the Consumer Financial Protection Bureau. 493 received relief from the company. 100% of responses were timely.
3,345
Complaints
492
Won monetary relief
15%
Relief rate
>99%
Timely response
Most common issues
- 01Fraud or scam1,049
- 02Money was not available when promised776
- 03Other transaction problem712
- 04Other transaction issues232
- 05Other service issues105
- 06Other service problem87
- 07Lost or stolen money order78
- 08Problem with customer service71
- 09Wrong amount charged or received40
- 10Confusing or missing disclosures38
Top states filing
CA481TX261NY243FL234GA139NJ115IL112VA108MD104PA99
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Money transfer, virtual currency, or money service· Other transaction problemFL
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Fraud or scamFL
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Other transaction problemOH
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 24 most recent complaints against MoneyGram Payment Systems Worldwide Inc. where the consumer chose to publish their narrative.
Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemTX
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemIL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNC
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Lost or stolen money orderCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Lost or stolen money orderGA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemGA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scam
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedOH
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other service problemNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemKS
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNJ
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedMI
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemCT
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNV
Outcome: Closed with explanationTimely response
Same thing happen to you?
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