CFPB COMPLAINT DATABASE

Mountain America Federal Credit Union

805 real consumer complaints filed against Mountain America Federal Credit Union at the Consumer Financial Protection Bureau. 132 received relief from the company. 100% of responses were timely.

805

Complaints

52

Won monetary relief

16%

Relief rate

>99%

Timely response

Most common issues

01Managing an account170
02Incorrect information on your report100
03Managing the loan or lease51
04Improper use of your report40
05Problem with a lender or other company charging your account39
06Problem with a company's investigation into an existing problem33
07Attempts to collect debt not owed30
08Problems at the end of the loan or lease25
09Fraud or scam24
10Opening an account24

Top states filing

UT359AZ115ID58NV56NM35TX30CA26FL21CO15MT13

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Sep 3, 2026Student loan· Problem with a company's investigation into an existing problemUT

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Outcome: Closed with monetary reliefTimely response

Aug 27, 2026Checking or savings account· Opening an accountUT

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Outcome: Closed with monetary reliefTimely response

Aug 13, 2026Checking or savings account· Problem caused by your funds being lowTX

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Outcome: Closed with monetary reliefTimely response

Aug 9, 2026Checking or savings account· Problem caused by your funds being lowUT

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Outcome: Closed with monetary reliefTimely response

Jul 17, 2026Checking or savings account· Managing an accountUT

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Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Mountain America Federal Credit Union where the consumer chose to publish their narrative.

Oct 29, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportAZ

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Outcome: In progressTimely response

Oct 26, 2026Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectOR

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Outcome: In progressTimely response

Oct 26, 2026Checking or savings account· Managing an accountMT

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Outcome: In progressTimely response

Oct 26, 2026Checking or savings account· Managing an accountAZ

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Outcome: In progressTimely response

Oct 25, 2026Vehicle loan or lease· Managing the loan or leaseMT

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Outcome: In progressTimely response

Oct 15, 2026Checking or savings account· Managing an accountUT

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Outcome: In progressTimely response

Oct 22, 2026Credit reporting or other personal consumer reports· Improper use of your reportNY

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Outcome: In progressTimely response

Oct 22, 2026Debt collection· Communication tacticsAZ

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Outcome: In progressTimely response

Oct 20, 2026Vehicle loan or lease· Problems at the end of the loan or leaseTX

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Outcome: In progressTimely response

Oct 17, 2026Credit card· Incorrect information on your reportUT

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Outcome: In progressTimely response

Oct 15, 2026Debt collection· Written notification about debtUT

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Outcome: In progressTimely response

Oct 15, 2026Vehicle loan or lease· RepossessionID

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Outcome: In progressTimely response

Oct 14, 2026Payday loan, title loan, personal loan, or advance loan· Problem with cash advanceUT

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Outcome: In progressTimely response

Oct 1, 2026Checking or savings account· Managing an accountUT

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Outcome: In progressTimely response

Oct 6, 2026Debt collection· Written notification about debtUT

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Outcome: In progressTimely response

Oct 4, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportAZ

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Outcome: In progressTimely response

Oct 2, 2026Checking or savings account· Managing an accountUT

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Outcome: In progressTimely response

Oct 2, 2026Credit card· Getting a credit cardAZ

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Outcome: In progressTimely response

Oct 1, 2026Vehicle loan or lease· Problems at the end of the loan or leaseAZ

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Outcome: In progressTimely response

Sep 30, 2026Money transfer, virtual currency, or money service· Fraud or scamID

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Outcome: In progressTimely response

Sep 25, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportUT

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Outcome: In progressTimely response

Sep 25, 2026Checking or savings account· Closing an accountMO

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Outcome: In progressTimely response

Sep 23, 2026Mortgage· Trouble during payment processID

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Outcome: In progressTimely response

Sep 23, 2026Credit card· Problem with a company's investigation into an existing problemUT

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Outcome: In progressTimely response

Sep 21, 2026Vehicle loan or lease· Problems at the end of the loan or leaseAZ

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Outcome: In progressTimely response

Sep 18, 2026Checking or savings account· Managing an accountUT

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Outcome: In progressTimely response

Sep 20, 2026Checking or savings account· Managing an accountAZ

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Outcome: In progressTimely response

Sep 17, 2026Vehicle loan or lease· Managing the loan or leaseNM

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Outcome: In progressTimely response

Sep 17, 2026Checking or savings account· Problem caused by your funds being lowUT

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Outcome: In progressTimely response

Sep 17, 2026Debt collection· False statements or representationUT

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Outcome: In progressTimely response

Same thing happen to you?

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