CFPB COMPLAINT DATABASE

Mr. Cooper

15,430 real consumer complaints filed against Mr. Cooper at the Consumer Financial Protection Bureau. 36 received relief from the company. 100% of responses were timely.

15,430
Complaints
30
Won monetary relief
<1%
Relief rate
>99%
Timely response

Most common issues

  1. 01Trouble during payment process7,819
  2. 02Struggling to pay mortgage3,536
  3. 03Incorrect information on your report1,183
  4. 04Applying for a mortgage or refinancing an existing mortgage890
  5. 05Closing on a mortgage584
  6. 06Problem with a credit reporting company's investigation into an existing problem312
  7. 07Problem with a company's investigation into an existing problem258
  8. 08Improper use of your report228
  9. 09Attempts to collect debt not owed180
  10. 10Took or threatened to take negative or legal action88

Top states filing

CA2,166FL1,696TX1,234NY807GA746NJ661IL647PA604MD469VA424

Recent complaints

The 0 most recent complaints against Mr. Cooper where the consumer chose to publish their narrative.

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