Credit reporting or other personal consumer reports· Incorrect information on your reportMO
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Navient Solutions, LLC.
43,788 real consumer complaints filed against Navient Solutions, LLC. at the Consumer Financial Protection Bureau. 2,285 received relief from the company. 100% of responses were timely.
43,788
Complaints
1,010
Won monetary relief
5%
Relief rate
>99%
Timely response
Most common issues
- 01Dealing with your lender or servicer11,815
- 02Dealing with my lender or servicer8,561
- 03Struggling to repay your loan5,947
- 04Can't repay my loan4,868
- 05Incorrect information on your report3,243
- 06Repaying your loan1,682
- 07Communication tactics1,124
- 08Problem with a credit reporting company's investigation into an existing problem1,021
- 09Getting a loan801
- 10Problems when you are unable to pay766
Top states filing
CA4,368FL3,231NY3,067TX2,889GA2,184PA2,104IL1,753OH1,752NJ1,502VA1,418
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Recent complaints
The 30 most recent complaints against Navient Solutions, LLC. where the consumer chose to publish their narrative.
Student loan· Struggling to repay your loanGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanCA
Outcome: Closed with explanationTimely response
Student loan· Getting a loanNC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMD
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanWA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMI
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ
Outcome: Closed with explanationTimely response
Student loan· Problem with a company's investigation into an existing problemMI
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerAZ
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerHI
Outcome: Closed with explanationTimely response
Student loan· Getting a loanWI
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerIN
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerRI
Outcome: Closed with explanationTimely response
Same thing happen to you?
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