Credit reporting or other personal consumer reports· Incorrect information on your reportMO
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Navient Solutions, LLC.
43,732 real consumer complaints filed against Navient Solutions, LLC. at the Consumer Financial Protection Bureau. 2,285 received relief from the company. 100% of responses were timely.
43,732
Complaints
1,010
Won monetary relief
5%
Relief rate
>99%
Timely response
Most common issues
- 01Dealing with your lender or servicer11,786
- 02Dealing with my lender or servicer8,561
- 03Struggling to repay your loan5,942
- 04Can't repay my loan4,868
- 05Incorrect information on your report3,237
- 06Repaying your loan1,682
- 07Communication tactics1,124
- 08Problem with a credit reporting company's investigation into an existing problem1,021
- 09Getting a loan799
- 10Problems when you are unable to pay766
Top states filing
CA4,365FL3,227NY3,064TX2,879GA2,176PA2,103IL1,753OH1,752NJ1,501VA1,418
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Student loan· Dealing with your lender or servicerCO
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Navient Solutions, LLC. where the consumer chose to publish their narrative.
Student loan· Dealing with your lender or servicerOH
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMI
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanWA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanMS
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerPA
Outcome: Closed with explanationTimely response
Student loan· Getting a loanIN
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportIN
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNV
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNV
Outcome: Closed with explanationTimely response
Student loan· Problem with a company's investigation into an existing problemNY
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerCA
Outcome: Closed with explanationTimely response
Student loan· Problem with a company's investigation into an existing problemNJ
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerIL
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanGA
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanNC
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTN
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNV
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerPA
Outcome: Closed with explanationTimely response
Credit card· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMI
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionDC
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with explanationTimely response
Student loan· Getting a loanFL
Outcome: Closed with explanationTimely response
Same thing happen to you?
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