Student loan· Struggling to repay your loanNC
Outcome: Closed with explanationTimely response
CFPB COMPLAINT DATABASE
Nelnet
28,364 real consumer complaints filed against Nelnet at the Consumer Financial Protection Bureau. 38 received relief from the company. 100% of responses were timely.
28,364
Complaints
6
Won monetary relief
<1%
Relief rate
>99%
Timely response
Most common issues
- 01Dealing with your lender or servicer9,245
- 02Incorrect information on your report7,299
- 03Struggling to repay your loan2,664
- 04Improper use of your report2,660
- 05Problem with a company's investigation into an existing problem1,800
- 06Problem with a credit reporting company's investigation into an existing problem1,124
- 07Attempts to collect debt not owed744
- 08Dealing with my lender or servicer724
- 09Took or threatened to take negative or legal action464
- 10Written notification about debt308
Top states filing
TX3,044FL2,521CA2,408GA1,923NY1,733IL1,161PA1,145MI963NC960OH933
Recent complaints
The 30 most recent complaints against Nelnet where the consumer chose to publish their narrative.
Student loan· Incorrect information on your reportOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOR
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerGA
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportHI
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerPA
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportHI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanAL
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanOH
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanMI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTN
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerGA
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanWA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportOK
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemMI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportVA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanOK
Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanMD
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemAZ
Outcome: Closed with explanationTimely response
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