CFPB COMPLAINT DATABASE

Netspend Corporation

5,917 real consumer complaints filed against Netspend Corporation at the Consumer Financial Protection Bureau. 59 received relief from the company. 98% of responses were timely.

5,917
Complaints
58
Won monetary relief
1%
Relief rate
98%
Timely response

Most common issues

  1. 01Managing an account813
  2. 02Problem with a purchase or transfer791
  3. 03Problem getting a card or closing an account766
  4. 04Trouble using the card754
  5. 05Unexpected or other fees445
  6. 06Opening an account293
  7. 07Getting a credit card211
  8. 08Advertising198
  9. 09Closing an account178
  10. 10Fraud or scam150

Top states filing

CA818TX503FL384NY341OH222GA219IL200PA195NC168MI163

Recent complaints

The 30 most recent complaints against Netspend Corporation where the consumer chose to publish their narrative.

Prepaid card· Trouble using the cardVA

Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardMN

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountGA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountIL

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountOH

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCT

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountNE

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferVA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountAZ

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountFL

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNC

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferNV

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferFL

Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesNV

Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesLA

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA

Outcome: Closed with explanationTimely response
Prepaid card· Problem with overdraftDC

Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsCA

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferFL

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardMI

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCT

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferNJ

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardOK

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardCA

Outcome: Closed with explanationTimely response

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