Checking or savings account· Closing an accountFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
New York Community Bancorp Inc.
2,058 real consumer complaints filed against New York Community Bancorp Inc. at the Consumer Financial Protection Bureau. 36 received relief from the company. 100% of responses were timely.
2,058
Complaints
28
Won monetary relief
2%
Relief rate
>99%
Timely response
Most common issues
- 01Trouble during payment process666
- 02Managing an account315
- 03Struggling to pay mortgage283
- 04Incorrect information on your report202
- 05Problem with a company's investigation into an existing problem83
- 06Closing an account69
- 07Opening an account51
- 08Improper use of your report50
- 09Applying for a mortgage or refinancing an existing mortgage46
- 10Closing on a mortgage46
Top states filing
CA298FL220NY196MI181TX166NJ113GA70OH63IL57AZ54
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountCT
Outcome: Closed with monetary reliefTimely response
Mortgage· Trouble during payment processOK
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountIL
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountMI
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 28 most recent complaints against New York Community Bancorp Inc. where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowCA
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountKY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountMA
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMI
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountIL
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL
Outcome: Closed with non-monetary reliefTimely response
Mortgage· Struggling to pay mortgageMI
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOR
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountDE
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
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