38,175 real consumer complaints filed against Ocwen Financial Corporation at the Consumer Financial Protection Bureau. 719 received relief from the company. 99% of responses were timely.
38,175
Complaints
212
Won monetary relief
2%
Relief rate
99%
Timely response
Most common issues
01Loan modification,collection,foreclosure11,061
02Loan servicing, payments, escrow account9,644
03Trouble during payment process5,490
04Struggling to pay mortgage5,195
05Incorrect information on your report1,010
06Other808
07Settlement process and costs795
08Applying for a mortgage or refinancing an existing mortgage729
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.