Credit card· Getting a credit cardVA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
OneMain Financial
12,828 real consumer complaints filed against OneMain Financial at the Consumer Financial Protection Bureau. 1,037 received relief from the company. 100% of responses were timely.
12,828
Complaints
164
Won monetary relief
8%
Relief rate
>99%
Timely response
Most common issues
- 01Improper use of your report3,173
- 02Incorrect information on your report2,479
- 03Attempts to collect debt not owed781
- 04Charged fees or interest you didn't expect753
- 05Problem with a company's investigation into an existing problem624
- 06Took or threatened to take negative or legal action624
- 07Struggling to pay your loan565
- 08Problem with additional add-on products or services335
- 09Problem when making payments321
- 10Communication tactics320
Top states filing
FL1,237CA1,219TX1,210GA1,144PA700IL672NC618NY532SC474VA411
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit card· Problem with a purchase shown on your statementMI
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanCO
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanNJ
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectOH
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against OneMain Financial where the consumer chose to publish their narrative.
Debt collection· Took or threatened to take negative or legal actionGA
Outcome: Closed with explanationTimely response
Credit card· Struggling to pay your billSC
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseVA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD
Outcome: Closed with explanationTimely response
Credit card· Incorrect information on your reportFL
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Loan payment wasn't credited to your accountNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI
Outcome: In progressTimely response
Credit card· Incorrect information on your reportOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with explanationTimely response
Credit card· Closing your accountPA
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsGA
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectMO
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was damaged or destroyed the vehicleMN
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanNV
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemIL
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationGA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementSC
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC
Outcome: In progressTimely response
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