Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectNJ
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Oportun Financial Corporation
2,242 real consumer complaints filed against Oportun Financial Corporation at the Consumer Financial Protection Bureau. 250 received relief from the company. 99% of responses were timely.
2,242
Complaints
32
Won monetary relief
11%
Relief rate
99%
Timely response
Most common issues
- 01Incorrect information on your report583
- 02Improper use of your report316
- 03Took or threatened to take negative or legal action239
- 04Attempts to collect debt not owed199
- 05Problem with a company's investigation into an existing problem162
- 06Charged fees or interest you didn't expect82
- 07Written notification about debt78
- 08Problem with a credit reporting company's investigation into an existing problem59
- 09False statements or representation47
- 10Struggling to pay your loan46
Top states filing
CA664FL367TX353IL122NJ107AZ81NV56NY54NC50GA47
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Closing an accountNC
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanWI
Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Oportun Financial Corporation where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportWI
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNV
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL
Outcome: Closed with explanationTimely response
Credit card· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIN
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAZ
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ
Outcome: Closed with explanationTimely response
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