CFPB COMPLAINT DATABASE

Optum Bank, Inc.

943 real consumer complaints filed against Optum Bank, Inc. at the Consumer Financial Protection Bureau. 14 received relief from the company. 98% of responses were timely.

943
Complaints
14
Won monetary relief
1%
Relief rate
98%
Timely response

Most common issues

  1. 01Managing an account550
  2. 02Closing an account100
  3. 03Problem with a lender or other company charging your account39
  4. 04Other transaction problem28
  5. 05Trouble using the card21
  6. 06Problem caused by your funds being low19
  7. 07Problem with a purchase or transfer17
  8. 08Money was not available when promised16
  9. 09Problem with a purchase shown on your statement14
  10. 10Problem getting a card or closing an account13

Top states filing

CA107TX95NY58FL52IL47CO44MD41GA36AZ35MN34

Recent complaints

The 30 most recent complaints against Optum Bank, Inc. where the consumer chose to publish their narrative.

Checking or savings account· Managing an accountIL

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMO

View on CFPB →
Outcome: In progressTimely response
Checking or savings account· Managing an accountOR

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAR

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesMA

View on CFPB →
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedSC

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountOK

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY

View on CFPB →
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMN

View on CFPB →
Outcome: Closed with explanationTimely response
Credit card· Problem with a company's investigation into an existing problemTX

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesFL

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

View on CFPB →
Outcome: In progressTimely response
Checking or savings account· Managing an accountMO

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanMS

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsCA

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTN

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL

View on CFPB →
Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardMI

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNY

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanUT

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX

View on CFPB →
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedCA

View on CFPB →
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA

View on CFPB →
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportSC

View on CFPB →
Outcome: Closed with explanationTimely response

Same thing happen to you?

Upload your evidence. We draft a formal complaint with citations in 10 minutes. CFPB legally forces a response in 15 days.