Mortgage· Closing on a mortgageCA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Pennymac Loan Services, LLC.
6,423 real consumer complaints filed against Pennymac Loan Services, LLC. at the Consumer Financial Protection Bureau. 857 received relief from the company. 100% of responses were timely.
6,423
Complaints
331
Won monetary relief
13%
Relief rate
>99%
Timely response
Most common issues
- 01Trouble during payment process2,101
- 02Struggling to pay mortgage1,032
- 03Incorrect information on your report697
- 04Loan servicing, payments, escrow account574
- 05Loan modification,collection,foreclosure472
- 06Applying for a mortgage or refinancing an existing mortgage409
- 07Closing on a mortgage240
- 08Attempts to collect debt not owed178
- 09Problem with a company's investigation into an existing problem164
- 10Improper use of your report128
Top states filing
FL746CA684TX636GA422VA305MD256PA238NJ211MI195NC186
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Mortgage· Trouble during payment processTX
Outcome: Closed with monetary reliefTimely response
Mortgage· Trouble during payment processTX
Outcome: Closed with monetary reliefTimely response
Mortgage· Struggling to pay mortgageNY
Outcome: Closed with monetary reliefTimely response
Mortgage· Closing on a mortgageNV
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Pennymac Loan Services, LLC. where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Incorrect information on your reportVA
Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageDC
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageFL
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageCA
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageOH
Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageTX
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processGA
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processFL
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMN
Outcome: In progressTimely response
Mortgage· Trouble during payment processGA
Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCT
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageWI
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMD
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processNJ
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMT
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageTX
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageFL
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processPA
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageFL
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgagePA
Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCA
Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageTX
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processFL
Outcome: Closed with explanationTimely response
Mortgage· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processIL
Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: Closed with explanationTimely response
Same thing happen to you?
Upload your evidence. We draft a formal complaint with citations in 10 minutes. CFPB legally forces a response in 15 days.