CFPB COMPLAINT DATABASE

Pinnacle Financial Partners, Inc.

761 real consumer complaints filed against Pinnacle Financial Partners, Inc. at the Consumer Financial Protection Bureau. 215 received relief from the company. 100% of responses were timely.

761
Complaints
49
Won monetary relief
28%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report190
  2. 02Took or threatened to take negative or legal action88
  3. 03Attempts to collect debt not owed79
  4. 04Problem with a company's investigation into an existing problem61
  5. 05Improper use of your report39
  6. 06Managing an account39
  7. 07Closing your account26
  8. 08Getting a credit card24
  9. 09Problem with a purchase shown on your statement24
  10. 10Trouble using your card23

Top states filing

TX87GA84FL82NC54CA45SC45TN37AL30IL27OH25

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Credit card· Other features, terms, or problemsMA

Outcome: Closed with monetary reliefTimely response
Credit card· Advertising and marketing, including promotional offersMO

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Opening an accountGA

Outcome: Closed with monetary reliefTimely response
Credit card· Trouble using your cardKY

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountSC

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 29 most recent complaints against Pinnacle Financial Partners, Inc. where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOH

Outcome: Closed with non-monetary reliefTimely response
Credit card· Trouble using your cardIN

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesNY

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Incorrect information on your reportSC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN

Outcome: Closed with non-monetary reliefTimely response
Credit card· Other features, terms, or problemsNJ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportKS

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with non-monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Outcome: Closed with non-monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionNJ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCO

Outcome: Closed with non-monetary reliefTimely response
Credit card· Problem when making paymentsTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOH

Outcome: Closed with explanationTimely response
Credit card· Closing your accountWI

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementIN

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMI

Outcome: In progressTimely response
Credit card· Trouble using your cardCA

Outcome: Closed with non-monetary reliefTimely response
Mortgage· Struggling to pay mortgageNC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA

Outcome: Closed with non-monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementOH

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response

Same thing happen to you?

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