CFPB COMPLAINT DATABASE

Planet Home Lending, LLC

1,997 real consumer complaints filed against Planet Home Lending, LLC at the Consumer Financial Protection Bureau. 1 received relief from the company. 97% of responses were timely.

1,997
Complaints
1
Won monetary relief
<1%
Relief rate
97%
Timely response

Most common issues

  1. 01Trouble during payment process858
  2. 02Struggling to pay mortgage463
  3. 03Incorrect information on your report181
  4. 04Applying for a mortgage or refinancing an existing mortgage80
  5. 05Closing on a mortgage75
  6. 06Loan modification,collection,foreclosure69
  7. 07Loan servicing, payments, escrow account67
  8. 08Problem with a company's investigation into an existing problem49
  9. 09Improper use of your report29
  10. 10Problem with a credit reporting company's investigation into an existing problem23

Top states filing

CA240TX211FL199GA131IL68NJ67PA65MD62NY61MI58

Recent complaints

The 30 most recent complaints against Planet Home Lending, LLC where the consumer chose to publish their narrative.

Mortgage· Trouble during payment processMI

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMS

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageMD

Outcome: In progressTimely response
Mortgage· Trouble during payment processTX

Outcome: In progressTimely response
Mortgage· Trouble during payment processVA

Outcome: In progressTimely response
Mortgage· Trouble during payment processFL

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageNY

Outcome: In progressTimely response
Mortgage· Trouble during payment processAK

Outcome: In progressTimely response
Mortgage· Trouble during payment processTX

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMI

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgagePA

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageMO

Outcome: In progressTimely response
Mortgage· Trouble during payment processNC

Outcome: In progressTimely response
Mortgage· Trouble during payment processGA

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageLA

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageAZ

Outcome: In progressTimely response
Mortgage· Incorrect information on your reportLA

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageSC

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageNC

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processAL

Outcome: In progressTimely response
Mortgage· Trouble during payment processTX

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processCO

Outcome: In progressTimely response
Mortgage· Trouble during payment processTX

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageMI

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemLA

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNM

Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageIL

Outcome: In progressTimely response

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