CFPB COMPLAINT DATABASE

Portfolio Recovery

68,264 real consumer complaints filed against Portfolio Recovery at the Consumer Financial Protection Bureau. 28,426 received relief from the company. 99% of responses were timely.

68,264
Complaints
5
Won monetary relief
42%
Relief rate
99%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed21,509
  2. 02Written notification about debt9,517
  3. 03Took or threatened to take negative or legal action7,610
  4. 04Incorrect information on your report6,527
  5. 05False statements or representation5,844
  6. 06Communication tactics5,413
  7. 07Improper use of your report3,054
  8. 08Problem with a company's investigation into an existing problem2,125
  9. 09Cont'd attempts collect debt not owed1,931
  10. 10Problem with a credit reporting company's investigation into an existing problem1,315

Top states filing

TX8,825FL8,156CA7,307GA5,062NY4,451PA2,852IL2,686NJ2,097OH1,894SC1,638

Recent complaints

The 30 most recent complaints against Portfolio Recovery where the consumer chose to publish their narrative.

Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA

Outcome: In progressTimely response
Debt collection· Written notification about debtAZ

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCT

Outcome: In progressTimely response
Debt collection· Written notification about debtMS

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Written notification about debtGA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedSC

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedOK

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedGA

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedSC

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedMS

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedSC

Outcome: In progressTimely response
Debt collection· Written notification about debtMI

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedRI

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionNJ

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedLA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY

Outcome: In progressTimely response

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