ProCollect, Inc.

This debt collector has done unjustifiable practices of the FDCPA which it prohibits. They furnished this account that we didn't agree upon and I didn't sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it. they didn't follow the proper 5-step validation procedure. According to the FDCPA, Im entitled to compensation for these violations and clearly, they violated my rights and abused my privileges. I demand this account be taken off immediately.

ProCollect Inc. is reporting a collection account on my credit report ( Account # XXXX, Original Creditor : XXXX XXXX Apartments, Balance : {$9100.00} ) that contains multiple material inaccuracies in violation of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ). INACCURACY XXXX JOINT ACCOUNT DESIGNATION : This account is reported as 'Joint Account. ' I am the sole adult on the original lease. The only other party listed is my minor child, age XXXX, who has no legal capacity to hold debt. There is no contractual or legal basis for a joint account designation. INACCURACY XXXX WRONG DELINQUENCY DATE : The Date of First Delinquency is reported as XX/XX/XXXX. This is my lease move-in date. I was a current, paying tenant on that date. No delinquency occurred until after lease termination in XXXX XXXX. This error significantly extends the apparent damage to my credit report and misrepresents the timeline.…

procollect debt showing in the amount of {$8100.00} which i never signed nor would i be eligible for a apartment they have also reported this debt i have try XXXX dispute it several times XXXX during the year i was an underaged student not working no way i can assume a lease

I am disputing a collection account reported by ProCollect Inc that does not belong XXXX me. This account is being reported as a telecommunications-related debt associated with XXXX XXXX XXXX However, the identifying information tied XXXX this account does not match my identity XXXX can not be properly verified. I requested validation of this debt, including documentation proving that this account belongs XXXX me and confirming accurate identifying information. ProCollect failed XXXX provide any such documentation. Despite the lack of verification, this account continues XXXX be reported on my credit file. Reporting a debt without proper identity verification is inaccurate XXXX indicates a failure XXXX ensure maximum possible accuracy. This appears XXXX be a mixed file or identity misattribution issue. This account is not mine XXXX has been incorrectly associated with my credit file.…

Result of identity theft I try to resolve the debt so I can just move on with my life even if the debt didnt belong to me. They have made it XXXX on earth. I need this collection to be remove off my credit I have no acknowledgment of it. I sent certified letters and did what is needed Procollect for {$8400.00} this is insane XXXX XXXX XXXX

Email sent Formal Dispute of Collection Account XX/XX/year> To who it may concern, Hello. I am writing to provide supporting documentation regarding account number XXXX. Please find attached a link to a XXXX XXXX folder containing separate videos that serve as evidence of the walkthrough for the apartment in question. I have also included pictures of the key fobs and the gate key. Additionally, I am attaching the email received from the leasing agent regarding the notice to vacate the property. Please be advised that we are also sending a formal dispute letter via mail to further support our case. Thank you for your attention to this matter. Best regards, XXXX XXXX

The collection agency is refusing to provide full validation or verification of this disputed debt as required by federal law, and is failing to provide accessible, documented payment options outside of high-pressure phone calls. The only thing I have been sent is a one page letter stating the amount attempting to be recovered and what number to call, no itemized list as requested and no further details on payment. Company refuses to comply.

The Lease with XXXX XXXX in Clinton, XXXX was prematurely declared void due to the apartment being unlivable prior to its term end date. Procollect , INC ( hereafter referred to as " the collection agency '' ) was hired in order to attempt to collect a debt that was not owed. Several disputes were filed by both the co-owner of the alleged " debt '' and myself, with the most recent dispute being filed XX/XX/year>. The disputes offered proof that late payments were not supposed to be on our account and we're due to error as well as proof of the written request for repairs and declaration of an unlivable apartment. Pictures of electrical hazards, lack of heating and AC, evidence of interior water damage and mold were also provided. The collection agency denied all claims and will not stop harassing me.…

ProCollect Incorporated contacted me on XX/XX/XXXX and left a voicemail to call XXXX XXXX. I checked my credit reports and did not see anything but I was still concerned. I returned the call on XX/XX/XXXX. I spoke with a representative who transferred me to another individual who stated that the collection was for an apartment complex and that I needed to pay it immediately. I requested written verification of debt and she said, " Ma'am, we don't do that. ". I told her that they were required by law to provide that and she said that it was already on my credit report and I could verify it there. I told her that it was not on my report. She said, " check again. it's there. ' We went back and forth a few times about requesting the verification of debt. She kept saying that they don't provide that. I requested to speak to a supervisor. She put me on hold but came back and repeated the same info over again.…

Told by XXXX XXXX that I would not have a debt if I gave them the key if I gave up the apartment I would not have an eviction on my record. I disputed this through XXXX XXXX my XXXX and it's still showing on my credit and the amount is as well.

I communicated with police reports and fct identify theft report to redirect a debt from XXXX companies reporting to tenant record that there is a debt worth XXXX is under my profile. This false and inaccurate reporting is compromising the integrity of my character and preventing leasing merchants to award me a temporary or forever spaces for food water and shelter. Please have them remove this debt immediately. I have filed a police report and an identity theft report and have attached them to the report. I have not authorized now or any date anyone to utilize my name or identity to live or operate business at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX have I any said debt through XXXX Any affiliates of or XXXX XXXX or ProCollect Inc account # XXXX for a balance of XXXX for XXXX XXXX XXXX. A police report was provided for financial identity theft to the company. The XXXX called and suggested I get a new police report listing this account balance and account number.…

This is a follow-up to CFPB Complaint # XXXX. I submitted a consumer response on XX/XX/XXXX disputing the company 's validation attempt. The company did not respond, and the complaint was closed without resolution. I am filing this new complaint regarding Pro Collect, Inc. 's continued attempt to collect a reported balance of {$2200.00} tied to a lease at XXXX XXXX XXXX ( XXXX XXXX, TX ). Pro Collect 's prior CFPB response included the original creditor 's final account ledger and a partial copy of an early-termination addendum. Their office subsequently mailed me a complete physical copy of the lease as supporting documentation. While that document confirms the underlying lease terms, it does not establish that the {$2400.00} termination fee was paid within the required window. This debt remains unvalidated. The disputed balance is driven by a {$2400.00} " Lease Termination Fee '' charged under Paragraph XXXX and Item J of my signed lease.…

Dear Sir or Madam, I am writing to file a formal complaint against a debt collection agency, ProCollect Incorporated, who has been erroneously charging me {$4700.00} over the past 15 years. This debt was already resolved and cleared, yet ProCollect continues to report and pursue it. I have made numerous attempts to resolve this directly with ProCollect, but the issue persists. I respectfully request your assistance in investigating and stopping these unlawful practices. Please confirm receipt of this complaint and inform me of the next steps. Thank you for your attention to this matter. I look forward to your response. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX

I get at least XXXX phone call a day sometimes XXXX. For the last 7 days they have left several voice-mails and it's a recording, not human. I blocked the number but they still leave voice-mails. I have no idea what type of debt or the amount they're referring to.

Dear [ Credit Bureau Name ], I am writing to formally dispute inaccurate information appearing on my credit report regarding an eviction-related account and the reported lease balance of $ [ XXXX ] associated with [ XXXX XXXX/pro collect ]. The account is being reported as a debt owed from an eviction/lease agreement ; however, this matter was dismissed by the court, and there is no valid judgment or legally enforceable obligation supporting the reporting of the full lease amount as a debt. Because the eviction proceeding was dismissed, the information being reported is inaccurate, incomplete, and misleading. Under the Fair Credit Reporting Act ( FCRA ), Section 611 ( 15 U.S.C. 1681i ), I am requesting that you conduct a reasonable investigation into this disputed information. Please verify the accuracy and completeness of the account with the furnisher of the information.…

I was never notified by the apartment or ProCollect that my account had been sent to collections. I only found out when I saw it on my credit report. On XX/XX/year>, I called ProCollect multiple times to ask about the account. After finding an email address online, I emailed them the same day requesting information about the debt. I did not receive any response. On XX/XX/year>, I called multiple times again and was told I needed to email the manager. I emailed the manager immediately and again requested the documentation. It has now been almost a month with no response, no information, and no formal letter. I also have written proof from the apartment stating that I had 48 hours after my lease ended to return my keys, but the apartment ignored this and still charged me for days I was not living there. I attempted to resolve this with the apartment before it was sent to collections, but they did not respond to me either.

I am disputing a collection account reported by Pro Collect relating to a former apartment lease at XXXX XXXX XXXX in Texas. I entered into a written lease termination agreement with the apartment complex that was signed by both parties and became effective on XX/XX/XXXX. The agreement states that I could move out without an insufficient notice fee or reletting charge. After moving out, I never received a final accounting statement, notice of damages, photographs, invoices, receipts, or any other documentation showing that I owed additional money to the apartment complex. More than XXXX years later, a collection account for approximately {$2900.00} appeared on my credit report in XX/XX/XXXX. I disputed the debt with Pro Collect and provided a copy of the signed lease termination agreement. I also requested documentation supporting the debt.…

This debt collector has done unjustifiable practices of the FDCPA which it prohibits. They furnished this account that we didn't agree upon and I didn't sign an agreement on. A legal contract is signed by two parties and I did not participate in any of it. They didn't follow the proper 5-step validation procedure. According to the FDCPA, I'm entitled to compensation for these violations and clearly, they violated my rights and abused my privileges. This situation has caused me significant stress and XXXX, affecting my mental health and overall well-being. It has been frustrating and emotionally draining to deal with an account that I do not believe has been properly validated. I demand this account be taken off immediately.

* * Consumer Financial Protection Bureau Complaint * * * * Company : * * ProCollect , Inc . * * Account Information * * * Balance Reported : {$2600.00} * Highest Balance Reported : {$2600.00} * Date Opened : XX/XX/2024 * Account Status : Open Collection Account * * Complaint * * I am filing this complaint against ProCollect , Inc. regarding a collection account being reported on my consumer credit reports that I dispute. ProCollect , Inc. is reporting a collection account with a balance of {$2600.00}. I dispute the validity, ownership, completeness, and accuracy of this alleged debt and request a full investigation. I have not been provided with sufficient documentation establishing the nature of the debt, the original creditor, the calculation of the balance being reported, or ProCollect 's legal authority to collect and report this account. Without adequate documentation, I am unable to verify whether the debt is accurate, legally enforceable, or properly attributed to me.…

In XXXX, after moving out of my apartment, I was charged approximately {$900.00} in alleged move-out damages. I was not provided sufficient documentation supporting these charges. The account was later sent to collections and reported on my credit. I disputed the debt and requested validation. I've requested validation from XXXX XXXX and Pro Collect. On XX/XX/XXXX, I sent certified mail to the debt collector requesting validation of the debt, including an itemized breakdown, move-out inspection reports, photos of alleged damages, and repair invoices. I did not receive a response providing this documentation. The debt collector previously stated in a CFPB response that proof of the debt would be mailed to me on XX/XX/XXXX. I never received any such documentation. Despite my requests for verification, the debt continues to be reported on my credit reports without supporting evidence being provided.

XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX XX/XX/year> Procollect Inc. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Re : Request for Debt Validation Account Number : XXXX To Whom It May Concern : I am writing regarding the debt that your agency claims I owe, referenced by the account number above. Pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ), I am requesting validation of this alleged debt. Please provide the following information : The name and address of the original creditor. The account number associated with the original debt. The amount of the alleged debt, including a breakdown of any interest, fees, or other charges added. Copies of any documents bearing my signature that demonstrate my legal obligation to pay this debt. Documentation showing that your agency is authorized to collect this debt. Proof that the debt is within the applicable statute of limitations.…

I dispute this collection account in full. The amount alleged is {$1100.00} ( reported to XX/XX/XXXXas {$1100.00} ). I disputed it in writing twice on XX/XX/year> and XX/XX/year>. On XX/XX/year> the company provided a cover letter, a copy of my lease, and a XXXX Account XXXX. Those documents do not validate the debt ; they show it is invalid : The charge is principally a {$1200.00} " early termination fee. '' I did not terminate my lease early. My signed lease states the term ends at XXXX p.m. on XX/XX/year>. I moved out on or before XX/XX/year> the natural expiration date of the lease. Moving out on the last day of the lease term is not early termination. The creditor 's own XXXX Account XXXX lists a contradictory lease-end date : its " XXXX information '' section shows the lease expiring XX/XX/year>, which conflicts with the signed lease 's stated end date of XX/XX/year>. The signed contract controls.…

XXXX XXXX XXXX whom may it concern\n \n By mean of this letter I am writing a claim fXXXX XXXX because three matters (harassment of unjustified collection, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and hurting my economy with unjustified charges oXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I dont normally leave reports of fraud and complains, but I had a really bad experience at the beginning of the second year of renting the apartmenXXXX XXXX XXXX XXXXe harassment which this company is making against me is with a collection of XXXX XXXXProcollect Incorporate; copy included), motivated me to do this claim because I was the damage person).…

I am filing a complaint regarding a debt collection account that contains inaccurate and unverified charges, as well as the collectors failure to properly respond to my dispute and provide meaningful access to account resolution. I previously submitted a written dispute requesting validation of the alleged debt, including documentation supporting each charge being reported. The disputed items include a {$500.00} replacement fee processing charge and an electric utility charge that I had already paid prior to the account being placed in collections. Additionally, I paid my rent in full for the month of XXXX, and I am attaching supporting receipts confirming full payment. I am also attaching proof of payment for the utility charges included in this dispute. Despite my written dispute and submission of supporting documentation, I have not received a full or meaningful response.…

The charge relates to an early termination invoice issued by XXXX XXXX. The statement date on the invoice was XX/XX/year>, and the account was sent to collections on XX/XX/year>, only XXXX days later. At the time, I was informed that I would have approximately XXXX weeks to XXXX month to make payment arrangements. Sending the account to collections only XXXX days after the statement date was unreasonable, unfair, and inconsistent with the payment timeframe I was given. The company only tells me I have to pay ; they will not be contacting the apartments to resolve this matter. I have sent letters to them, and no answer to that either. They say we have not received anything. The debt XXXX are ProCollect , Inc . XXXX XXXX XXXX # XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

I was living in an apartment, XXXX XXXX XXXX XXXX, I moved out at the end of my lease on XX/XX/XXXX, my lease ended, I gave my notice as required. I cleaned the apartment before move out and left it in good condition. I have filed a complaint with property about property manager being rude and closed the leasing office because business hours and did not open the door when I attempted to return the key to office. So property manager retaliated against me and told me I will make sure you never be able to rent an apartment again n the future she did mess up my credit by doing this action. She claimed that I did not clean up the apartment, and she claimed I owe them {$700.00} for cleaning fee and utilities bills.…

In XX/XX/2026, I discovered a collection account on my credit reports from this debt collector for {$110.00} related to a residential rental. I had never received any written notification about this debt before it was reported to the credit bureaus. Nothing! no validation notice, no notice of my right to dispute, no information about the debt itself as required by FDCPA 1692g. I contacted the company directly via email on XX/XX/2026 offering to pay the full balance in exchange for removal from credit bureaus. The representative responded with one word : " Denied. '' I followed up multiple times in XX/XX/2026 explaining that I was never contacted before they reported this debt to credit bureaus, and was never given the opportunity to dispute or pay it. The representative responded only with " We don't delete '' and ultimately stated " I'll note your refusal to pay '' and that is despite me repeatedly offering full payment.…

ProCollect is reporting a collection account on my credit report for {$2700.00} with the original creditor listed as The XXXX at XXXX XXXX, an apartment community I used XXXX live at. I do not owe this amount. XXXX ProCollect thinks I owe from that apartment is not accurate, XXXX I have never been shown anything that proves where this {$2700.00} even comes from or how it was calculated. I sent ProCollect a written dispute XXXX validation request on XX/XX/year>. I asked them XXXX prove this debt is actually mine, XXXX send the itemized breakdown of how they arrived at {$2700.00}, XXXX XXXX provide the documentation showing they have the right XXXX collect this account. They have not sent me anything that actually validates this debt or backs up that number. They just keep reporting it. On top of that, this account is not even being reported consistently. The date the account was opened is listed differently on XXXX bureau than the other XXXX.…

Last complaint I made was due to the harassment of phone calls by procollect. Those has not stopped. I've gotten three on this past Thursday and two this past Monday. I have yet to get a letter stating they have the legal right to collect this debt. Due to my information being given to them by my old apartment complex. I also did not proceed to tell them my email nor address when I spot with them on the phone. However, was told they would send me a letter. I did get a letter stating they are collecting debt, not any of the information that I requested. I also requested a cease and desist in regards of the nonstop calling and harassment. The only way to contact me is through the mail so I can have documentation. They have yet to do that as well. This is my third complaint.

I originally tried requesting a debt collections letter multiple times through experian as I did not have a way to contact the business. I then made a CFPB complaint and the business sent me a latter notifying me of the alleged debt. I then emailed them a dispute email which they did not respond to. I then emailed a debt collections letter via mail which they have not responded to because XXXX is delayed in XXXX for some reason. See attached screenshot. All within 30 days. The company is just ignoring me and refusing to remove the debt which is not mind. Any reasonable XXXX century company should be able to have fixed this already. Even if notification is only be email so far. I mean, they can respond to these complaints right?