CFPB COMPLAINT DATABASE

Prosper Marketplace, Inc.

1,609 real consumer complaints filed against Prosper Marketplace, Inc. at the Consumer Financial Protection Bureau. 115 received relief from the company. 100% of responses were timely.

1,609
Complaints
6
Won monetary relief
7%
Relief rate
100%
Timely response

Most common issues

  1. 01Incorrect information on your report323
  2. 02Improper use of your report168
  3. 03Problem when making payments119
  4. 04Getting the loan90
  5. 05Attempts to collect debt not owed75
  6. 06Problem with a company's investigation into an existing problem69
  7. 07Problem with a credit reporting company's investigation into an existing problem54
  8. 08Charged fees or interest you didn't expect53
  9. 09Problem with a purchase shown on your statement53
  10. 10Fees or interest49

Top states filing

FL194CA185TX152GA91NY83NJ70IL69PA61MD57OH52

Recent complaints

The 30 most recent complaints against Prosper Marketplace, Inc. where the consumer chose to publish their narrative.

Credit card· Trouble using your cardUT

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanOH

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNJ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Credit card· Advertising and marketing, including promotional offersOR

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemAZ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA

Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesNC

Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardAZ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAR

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemWA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ

Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardCT

Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsPA

Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardTX

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting a line of creditTX

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNJ

Outcome: Closed with explanationTimely response
Credit card· Advertising and marketing, including promotional offersNY

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting a line of creditNY

Outcome: Closed with explanationTimely response
Credit card· Closing your accountGA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedWI

Outcome: Closed with explanationTimely response

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