Checking or savings account· Opening an accountNC
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Relay Financial (Us), corp.
369 real consumer complaints filed against Relay Financial (Us), corp. at the Consumer Financial Protection Bureau. 10 received relief from the company. 76% of responses were timely.
369
Complaints
10
Won monetary relief
3%
Relief rate
76%
Timely response
Most common issues
- 01Managing an account180
- 02Closing an account123
- 03Opening an account19
- 04Other transaction problem13
- 05Problem with a lender or other company charging your account10
- 06Fraud or scam9
- 07Money was not available when promised7
- 08Problem with a purchase shown on your statement3
- 09Confusing or missing disclosures1
- 10Other features, terms, or problems1
Top states filing
FL54CA38TX35AZ20NY17IL15GA14CO12WY12NJ9
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Opening an accountNY
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountCO
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountIL
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Relay Financial (Us), corp. where the consumer chose to publish their narrative.
Checking or savings account· Closing an accountCO
Outcome: In progressTimely response
Checking or savings account· Closing an account
Outcome: In progressTimely response
Checking or savings account· Managing an accountTX
Outcome: In progressTimely response
Checking or savings account· Managing an accountPA
Outcome: In progressTimely response
Checking or savings account· Opening an accountNJ
Outcome: In progressTimely response
Checking or savings account· Closing an accountWA
Outcome: In progressTimely response
Checking or savings account· Managing an accountSC
Outcome: In progressTimely response
Checking or savings account· Managing an accountTX
Outcome: In progressTimely response
Checking or savings account· Closing an accountCA
Outcome: In progressTimely response
Checking or savings account· Closing an accountMO
Outcome: In progressTimely response
Checking or savings account· Managing an accountOR
Outcome: In progressTimely response
Checking or savings account· Closing an accountAZ
Outcome: In progressTimely response
Checking or savings account· Managing an accountWY
Outcome: In progressTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountIL
Outcome: Closed with explanationLate response
Checking or savings account· Managing an accountDE
Outcome: In progressTimely response
Checking or savings account· Managing an accountFL
Outcome: In progressTimely response
Checking or savings account· Closing an accountMT
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementSC
Outcome: In progressTimely response
Checking or savings account· Managing an accountSC
Outcome: In progressTimely response
Checking or savings account· Managing an accountAZ
Outcome: In progressTimely response
Checking or savings account· Closing an accountMS
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedTX
Outcome: In progressTimely response
Checking or savings account· Closing an accountAZ
Outcome: In progressTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationLate response
Checking or savings account· Closing an accountAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountIL
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an account
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountVA
Outcome: Closed with explanationTimely response
Same thing happen to you?
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