CFPB COMPLAINT DATABASE

Remitly, Inc.

1,093 real consumer complaints filed against Remitly, Inc. at the Consumer Financial Protection Bureau. 3 received relief from the company. 97% of responses were timely.

1,093
Complaints
3
Won monetary relief
<1%
Relief rate
97%
Timely response

Most common issues

  1. 01Other transaction problem354
  2. 02Money was not available when promised291
  3. 03Fraud or scam256
  4. 04Other service problem36
  5. 05Confusing or missing disclosures20
  6. 06Wrong amount charged or received20
  7. 07Problem with a lender or other company charging your account16
  8. 08Problem with customer service16
  9. 09Managing an account15
  10. 10Unexpected or other fees14

Top states filing

CA168TX102FL98NY76AZ40NJ40PA39GA38IL36VA33

Recent complaints

The 30 most recent complaints against Remitly, Inc. where the consumer chose to publish their narrative.

Money transfer, virtual currency, or money service· Fraud or scamNJ

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedMN

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamMA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemMD

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNJ

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promised

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNJ

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedCT

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNJ

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedMD

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemWA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemOK

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedCA

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Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Property was damaged or destroyed propertyOK

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemOR

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Problem with customer serviceIL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemMA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCO

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNY

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedNJ

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Outcome: Closed with explanationTimely response

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