CFPB COMPLAINT DATABASE

Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC D/b/a Genesis

8,508 real consumer complaints filed against Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC D/b/a Genesis at the Consumer Financial Protection Bureau. 789 received relief from the company. 100% of responses were timely.

8,508
Complaints
24
Won monetary relief
9%
Relief rate
>99%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed3,167
  2. 02False statements or representation1,483
  3. 03Written notification about debt1,004
  4. 04Incorrect information on your report828
  5. 05Took or threatened to take negative or legal action779
  6. 06Improper use of your report322
  7. 07Communication tactics307
  8. 08Problem with a company's investigation into an existing problem299
  9. 09Electronic communications134
  10. 10Threatened to contact someone or share information improperly77

Top states filing

TX1,987CA1,012FL992GA686WA352AZ326NC299TN251IL212CO208

Recent complaints

The 30 most recent complaints against Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC D/b/a Genesis where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: In progressTimely response
Debt collection· Electronic communicationsMS

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtGA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTN

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: In progressTimely response
Debt collection· False statements or representationFL

Outcome: In progressTimely response
Debt collection· False statements or representationWA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOH

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportDC

Outcome: In progressTimely response
Debt collection· False statements or representationAL

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionCA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsCA

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportND

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with non-monetary reliefTimely response
Debt collection· False statements or representationGA

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtGA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response

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Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC D/b/a Genesis CFPB Complaints -- 600 cases, 11% with relief | 4eye.me