Vehicle loan or lease· Managing the loan or leaseRI
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Santander
17,544 real consumer complaints filed against Santander at the Consumer Financial Protection Bureau. 4,532 received relief from the company. 100% of responses were timely.
17,544
Complaints
142
Won monetary relief
26%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report3,874
- 02Improper use of your report2,863
- 03Managing the loan or lease1,513
- 04Repossession1,192
- 05Problem with a company's investigation into an existing problem1,139
- 06Attempts to collect debt not owed983
- 07Problems at the end of the loan or lease897
- 08Managing an account878
- 09Took or threatened to take negative or legal action743
- 10Getting a loan or lease599
Top states filing
FL2,133TX2,123GA1,381CA1,301NY1,227PA911NJ843MA688NC662IL619
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· RepossessionTX
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseOH
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTX
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Struggling to pay your loanLA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Santander where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountNY
Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountRI
Outcome: In progressTimely response
Checking or savings account· Managing an accountCT
Outcome: In progressTimely response
Checking or savings account· Managing an accountMA
Outcome: In progressTimely response
Checking or savings account· Managing an accountRI
Outcome: In progressTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Checking or savings account· Managing an accountRI
Outcome: In progressTimely response
Checking or savings account· Closing an accountPA
Outcome: In progressTimely response
Vehicle loan or lease· Managing the loan or leaseNV
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWA
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowMA
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseFL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: In progressTimely response
Vehicle loan or lease· Managing the loan or leaseWV
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with non-monetary reliefTimely response
Vehicle loan or lease· RepossessionCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA
Outcome: In progressTimely response
Vehicle loan or lease· Incorrect information on your reportCA
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemMN
Outcome: Closed with non-monetary reliefTimely response
Vehicle loan or lease· RepossessionTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTX
Outcome: Closed with explanationTimely response
Same thing happen to you?
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