Vehicle loan or lease· Problems at the end of the loan or leaseTX
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Santander
18,310 real consumer complaints filed against Santander at the Consumer Financial Protection Bureau. 4,839 received relief from the company. 100% of responses were timely.
18,310
Complaints
163
Won monetary relief
26%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report4,041
- 02Improper use of your report2,902
- 03Managing the loan or lease1,602
- 04Repossession1,265
- 05Problem with a company's investigation into an existing problem1,176
- 06Attempts to collect debt not owed1,053
- 07Problems at the end of the loan or lease992
- 08Managing an account925
- 09Took or threatened to take negative or legal action756
- 10Getting a loan or lease614
Top states filing
FL2,216TX2,211GA1,420CA1,364NY1,290PA946NJ898MA720NC684IL629
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· RepossessionCA
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTN
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseOH
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseNY
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Santander where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: In progressTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Checking or savings account· Managing an accountMA
Outcome: In progressTimely response
Credit card· Other features, terms, or problemsCT
Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountMA
Outcome: In progressTimely response
Credit card· Struggling to pay your billMA
Outcome: In progressTimely response
Checking or savings account· Managing an accountNJ
Outcome: In progressTimely response
Checking or savings account· Managing an accountMA
Outcome: In progressTimely response
Checking or savings account· Managing an accountPA
Outcome: In progressTimely response
Checking or savings account· Problem caused by your funds being lowNY
Outcome: In progressTimely response
Checking or savings account· Problem caused by your funds being lowNY
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA
Outcome: Closed with non-monetary reliefTimely response
Vehicle loan or lease· RepossessionTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with non-monetary reliefTimely response
Debt collection· False statements or representationGA
Outcome: Closed with non-monetary reliefTimely response
Debt collection· False statements or representationFL
Outcome: Closed with non-monetary reliefTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA
Outcome: In progressTimely response
Credit card· Problem when making paymentsFL
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanIN
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedPA
Outcome: In progressTimely response
Same thing happen to you?
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