CFPB COMPLAINT DATABASE

Shellpoint

19,556 real consumer complaints filed against Shellpoint at the Consumer Financial Protection Bureau. 369 received relief from the company. 98% of responses were timely.

19,556
Complaints
192
Won monetary relief
2%
Relief rate
98%
Timely response

Most common issues

  1. 01Trouble during payment process9,721
  2. 02Struggling to pay mortgage3,758
  3. 03Incorrect information on your report1,648
  4. 04Applying for a mortgage or refinancing an existing mortgage860
  5. 05Closing on a mortgage638
  6. 06Loan modification,collection,foreclosure584
  7. 07Loan servicing, payments, escrow account479
  8. 08Problem with a company's investigation into an existing problem380
  9. 09Problem with a credit reporting company's investigation into an existing problem288
  10. 10Attempts to collect debt not owed239

Top states filing

CA3,115FL2,176TX1,393NY1,106GA993IL845NJ807MD706PA676VA576

Recent complaints

The 0 most recent complaints against Shellpoint where the consumer chose to publish their narrative.

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Shellpoint CFPB Complaints -- 1,315 cases, <1% with relief | 4eye.me