CFPB COMPLAINT DATABASE

Skrill USA, Inc.

595 real consumer complaints filed against Skrill USA, Inc. at the Consumer Financial Protection Bureau. 4 received relief from the company. 95% of responses were timely.

595
Complaints
4
Won monetary relief
1%
Relief rate
95%
Timely response

Most common issues

  1. 01Trouble accessing funds in your mobile or digital wallet119
  2. 02Managing an account104
  3. 03Fraud or scam60
  4. 04Unauthorized transactions or other transaction problem39
  5. 05Managing, opening, or closing your mobile wallet account31
  6. 06Other transaction problem28
  7. 07Closing an account24
  8. 08Attempts to collect debt not owed21
  9. 09Problem with a purchase or transfer21
  10. 10Problem with a lender or other company charging your account20

Top states filing

CA91FL52TX46NY35NJ23PA19VA17AZ16GA16MI15

Recent complaints

The 30 most recent complaints against Skrill USA, Inc. where the consumer chose to publish their narrative.

Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletGA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemNV

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Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferNH

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Managing, opening, or closing your mobile wallet accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountPA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Managing, opening, or closing your mobile wallet accountTX

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNY

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

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Outcome: In progressTimely response
Prepaid card· Problem with a purchase or transferNH

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Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemIL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamNC

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Outcome: In progressTimely response
Checking or savings account· Closing an accountTX

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Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferMS

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemVA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX

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Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferMA

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital wallet

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA

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Outcome: Closed with explanationLate response
Checking or savings account· Managing an accountKS

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountMS

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedNC

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Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsLA

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Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemPA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Confusing or missing disclosuresTN

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletFL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAZ

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response

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