CFPB COMPLAINT DATABASE

Slm Corporation

6,190 real consumer complaints filed against Slm Corporation at the Consumer Financial Protection Bureau. 883 received relief from the company. 100% of responses were timely.

6,190
Complaints
273
Won monetary relief
14%
Relief rate
>99%
Timely response

Most common issues

  1. 01Dealing with your lender or servicer1,310
  2. 02Struggling to repay your loan1,185
  3. 03Incorrect information on your report697
  4. 04Dealing with my lender or servicer554
  5. 05Improper use of your report452
  6. 06Can't repay my loan377
  7. 07Getting a loan296
  8. 08Problem with a company's investigation into an existing problem186
  9. 09Communication tactics184
  10. 10Repaying your loan172

Top states filing

CA588NY572FL452PA414TX386NJ317GA280MA227IL217VA200

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Debt collection· Attempts to collect debt not owedVA

Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerVA

Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerAZ

Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerVA

Outcome: Closed with monetary reliefTimely response
Student loan· Problem with a company's investigation into an existing problemCA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Slm Corporation where the consumer chose to publish their narrative.

Checking or savings account· Managing an accountVA

Outcome: Closed with non-monetary reliefTimely response
Student loan· Dealing with your lender or servicerHI

Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerTX

Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanDE

Outcome: In progressTimely response
Student loan· Struggling to repay your loanNJ

Outcome: In progressTimely response
Debt collection· Communication tacticsNJ

Outcome: In progressTimely response
Checking or savings account· Closing an accountAZ

Outcome: In progressTimely response
Student loan· Incorrect information on your reportMD

Outcome: In progressTimely response
Student loan· Problem with a company's investigation into an existing problemWA

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerNC

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerPA

Outcome: In progressTimely response
Student loan· Struggling to repay your loanGA

Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanNJ

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCA

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicer

Outcome: In progressTimely response
Student loan· Struggling to repay your loanNJ

Outcome: In progressTimely response
Student loan· Struggling to repay your loanNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportVA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIN

Outcome: In progressTimely response
Student loan· Improper use of your reportCA

Outcome: In progressTimely response
Student loan· Improper use of your reportCA

Outcome: In progressTimely response
Debt collection· Communication tacticsIA

Outcome: In progressTimely response
Student loan· Problem with a company's investigation into an existing problemCA

Outcome: In progressTimely response
Student loan· Struggling to repay your loanAL

Outcome: In progressTimely response
Student loan· Problem with a company's investigation into an existing problemVA

Outcome: In progressTimely response
Student loan· Struggling to repay your loanFL

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerTX

Outcome: In progressTimely response
Student loan· Struggling to repay your loanNY

Outcome: Closed with explanationTimely response
Student loan· Incorrect information on your reportTN

Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerIL

Outcome: In progressTimely response

Same thing happen to you?

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