1,077 real consumer complaints filed against Stellantis Financial Services US corp. at the Consumer Financial Protection Bureau. 159 received relief from the company. 100% of responses were timely.
1,077
Complaints
34
Won monetary relief
15%
Relief rate
>99%
Timely response
Most common issues
01Improper use of your report286
02Incorrect information on your report241
03Managing the loan or lease131
04Repossession84
05Problem with a company's investigation into an existing problem62
06Attempts to collect debt not owed54
07Problems at the end of the loan or lease48
08Getting a loan or lease45
09Took or threatened to take negative or legal action34
10Struggling to pay your loan27
Top states filing
TX142FL115GA104CA98IL58NC52OH36MI35MD34NY34
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· Problems at the end of the loan or leaseMI