Checking or savings account· Problem with a lender or other company charging your accountNC
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Synovus Bank
4,632 real consumer complaints filed against Synovus Bank at the Consumer Financial Protection Bureau. 404 received relief from the company. 100% of responses were timely.
4,632
Complaints
190
Won monetary relief
9%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report1,081
- 02Improper use of your report454
- 03Attempts to collect debt not owed316
- 04Problem with a company's investigation into an existing problem264
- 05Problem with a credit reporting company's investigation into an existing problem247
- 06Managing an account212
- 07Problem when making payments182
- 08Fees or interest171
- 09Getting a credit card166
- 10Closing your account161
Top states filing
FL665GA622TX432CA399PA245SC165NC145AL140IL138NJ133
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountGA
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementAZ
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with monetary reliefTimely response
Credit card· Other features, terms, or problemsNC
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 28 most recent complaints against Synovus Bank where the consumer chose to publish their narrative.
Credit card· Problem when making paymentsMA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementGA
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCT
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMA
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportOK
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOH
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Credit card· Fees or interestTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportKY
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOH
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Credit card· Fees or interestCA
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsTX
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportLA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL
Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceCA
Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC
Outcome: Closed with non-monetary reliefTimely response
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