TClub Inc.

On XX/XX/year>, I initiated an international remittance transfer. The exact amount of {$6000.00} was successfully debited from my checking account via XXXX by the merchant 's payment processor ( BRIDGE BUILDING ). The merchant, Abound ( XXXX XXXX XXXX ), has failed to make these funds available by the promised date. The estimated time of arrival has been continuously delayed without explanation, moving from XX/XX/XXXX to XX/XX/XXXX, XXXX, XXXX, XXXX, and now into XX/XX/XXXX. I have contacted their support team multiple times ( Ticket created by XXXX XXXX on XX/XX/year> ), but they are completely unresponsive and are unlawfully holding my money. I am requesting an immediate cancellation of this transfer and a full refund of {$6000.00} to my original payment method due to services not rendered.

Summary of Incident : I initiated an international remittance transfer ( Transaction ID : XXXX ) from my XXXX XXXX account to my XXXX bank account in XXXX using the Abound application. The funds were debited from my XXXX XXXX account, and the status in the Abound app updated to " Delivered '' / " Completed. '' However, the funds were never deposited into my XXXX bank account. Actions Taken by Me : 1. Checked my XXXX account statement for the transaction period ( XX/XX/XXXX XX/XX/year> ) and confirmed zero credit was received. 2. Contacted Abound support and submitted ticket # XXXX along with attached bank statements proving non-receipt of funds. 3. Explicitly requested the XXXX Unique Transaction Reference ( XXXX ) number multiple times via email so I could trace the deposit with my receiving bank in XXXX. 4. Attempted to access Abound 's online support/XXXX portal to view ticket statuses, but received an " Unauthorized '' access error page. Actions Taken by Company : 1.…

Transaction Date & amount : XX/XX/year>, {$1000.00} Transaction ID : XXXX Provider Legal Name : TClub , Inc./ Abound Issue : Unreasonable transfer delay, failure to complete transfer by promised date, and failure to honor cancellation/refund requests. Details : I initiated an international money transfer on XX/XX/year>. Funds were debited on XX/XX/year>. A technical error occurred ( XXXX name mismatch ). Support instructed me to change recipient details, which did not resolve the issue. Customer support subsequently promised via email that the transaction would complete no later than XX/XX/year>. As of today ( XX/XX/XXXX ), the funds have not been credited. Abound has refused to allow cancellation or refund and failed to provide adequate escalation. Desired Resolution : Immediate release of the {$1000.00} transfer to the recipient OR an immediate full refund of {$1000.00} to my original payment method.

Complaint Between XX/XX/year>, and XX/XX/year>, I initiated XXXX XXXX remittance transfers through Abound using ACH debits from my XXXX checking account. The transfers were all sent to my own personal bank account in XXXX, not to a third party. The transaction details are as follows XXXX XXXX XXXXXX/XX/year> : {$6100.00} ( including fees ) XXXX XXXXXX/XX/year> : {$6100.00} XXXX XXXX XX/XX/year> : {$6100.00} XXXX XX/XX/year> : {$6000.00} XXXX XXXXXX/XX/year> : {$6000.00} XXXX XXXXXX/XX/year> : {$6000.00} XXXX XXXXXX/XX/year> : {$6000.00} XXXX XXXXXX/XX/year> : {$6000.00} The total amount debited from my bank account was approximately USD {$48000.00}. My first remittance through Abound had previously completed successfully after about XXXX days. Based on that successful experience, I initiated these additional transfers. Abound immediately withdrew the funds from my bank account. The application confirms that the funds were received by Abound.…

On XX/XX/year>, I initiated a remittance transfer to XXXX through Abound ( Transaction ID : XXXX ) for a total value of {$6800.00} USD ( {$6600.00} withdrawn from my XXXX bank account via ACH and {$120.00} applied via Abound account credits ). This transaction was explicitly bound to a contractually locked exchange rate of XXXX XXXX per USD. A condition of this rate was completing recipient XXXX KYC verification, which I fully completed and provided screenshot proof of. Despite fulfilling all requirements, Abound 's system failed to register the verification. Abound then unilaterally changed the financial terms of our agreement, lowered the exchange rate to their standard rate without my consent, and processed the ACH pull from my bank account anyway. Abound refuses to honor the agreed contract price and is currently withholding my funds, stating they will not settle or release the transfer until XX/XX/year>.…

On XX/XX/XXXX, I transferred {$2000.00} to XXXX through the Abound remittance app under the assurance it would arrive within XXXX working days ; however, the funds were not credited until XX/XX/year>. I desperately needed that money for a time-sensitive investment opportunity, which I ultimately missed due to this XXXX delay. Abound failed to resolve my issue on time and took their own sweet time to process the transaction, causing me a direct financial loss of {$1000.00} in missed profit

I am filing this complaint regarding a {$1000.00} money transfer initiated through the Abound money transfer application on XX/XX/year>, using my XXXX XXXX checking account. More than 22 days have passed since the transaction was initiated. The funds have neither been delivered to the recipient nor returned to my bank account. Each time I contact customer support, I receive a different expected completion date, but no clear explanation for the delay. This is not my first experience with this company. I have previously experienced similar issues involving significant delays, which were resolved only after filing a complaint with the Consumer Financial Protection Bureau. The repeated delays, lack of transparency, and changing responses from customer support have caused me serious concern regarding the companys business practices. Based on my experience, these practices appear potentially deceptive and unfair to consumers.…

I initiated a remittance transfer of USD XXXX on XX/XX/year> and USD XXXX on XX/XX/year> through Abound from my XXXX XXXX XXXX account to my bank account in XXXX. The funds were debited from my XXXXXXXX XXXX account on XX/XX/year> and XX/XX/year> respectively. As of XX/XX/year>, the funds have not been credited to the recipient account, and I have not received any meaningful update regarding the status or whereabouts of the transfer. I previously notified Abound of this issue and submitted a Notice of Error under Regulation E. Despite this notice, I have not received a substantive investigation result, explanation of the delay, confirmation of the current location of the funds, or an expected resolution date. I am formally requesting : Confirmation of the current status and location of the transferred funds. Documentation showing whether the transfer has been completed, rejected, returned, or remains pending. The reason for the delay.…

It's like a months since I transfer ( remittance ) XXXX Now company has stopped responding/not making any communication with me, I wrote to multiple level of Abound management which is registered at address at XXXX XXXX XXXX XXXX XXXX XXXX CA XXXX XXXX This are habitual in making delay which raise XXXX XXXX to me many times, I have multiple transition with them, all are out of there committed time line.

I initiated an international money transfer through Abound ( XXXX XXXX XXXX/ ) from my bank account to my own bank account abroad ( self-transfer ). The transaction was successfully debited from my account however, the funds have not been credited to my beneficiary account. It has now been more than 40+ days since the transaction was initiated, and the funds are still not received. I have contacted Abound multiple times, but I have not received a resolution or a clear timeline for when the issue will be resolved. I also contacted my bank, and they confirmed that the funds were successfully debited from my account. Transaction ID : XXXX & XXXX. XX/XX/XXXX & XX/XX/XXXX XXXX

I did XXXX money transfers through 'Abound By The XXXX XXXX XXXX XXXX app on XX/XX/XXXX and XX/XX/XXXX, and still the money not credited to beneficiary. I am not getting proper and valid response or justification from Abound. Transaction details : Id : XXXX Date : XX/XX/XXXX Amount : {$2000.00} Id : XXXX Date : XX/XX/XXXX Amount : {$1100.00}

XXXX. Transfer initiated- XXXX XX/XX/XXXX. Follow up on delayed transfer- XXXX XXXX, I was asked to wait XXXX. Follow up on XXXX XXXX- no response XXXX. Follow up on XXXX XXXX- about transaction status that said money credited at the recipients account, but was not received in reality- no response from the vendor XXXX. Follow up on XXXX XXXX- no response from the vendor XXXX. Follow up on XXXX XXXX- no response from Vendor XXXX. Subsequently the vendor app updated the transaction failure XXXX. Vendor emails on XXXX XXXX that the money has been credited and that I have to pay them. This was a fraudulent claim as the transfer never came through. XXXX. On XXXX XXXX XXXX threatens over email on XXXX XXXX that I must pay this fraudulent amount or face charges, deal with collection agency, and get damage to my credit rating XXXX.…

On XX/XX/year>, I initiated an international money transfer through Abound ( XXXX XXXX XXXX XXXX ) in the amount of {$1500.00}. After the transfer was initiated, I was informed that the funds would be delivered by XX/XX/year>. When that date passed without delivery, I was given a new expected delivery date of XX/XX/year>. When the transfer was still not completed, I was again asked to wait and was subsequently told to expect resolution by XX/XX/year> to which I disagreed. Due to these repeated delays and the companys inability to complete the transfer within the promised timeframes, I requested a refund on XX/XX/year>. Abound informed me that the refund would be processed within 58 business days. The quoted refund timeframe has now passed, and I have still not received my refund. I have contacted the company multiple times seeking updates. In my most recent communication, I was told that I would need to wait an additional 35 business days for the refund to be processed.…

Transaction amount : {$3400.00} Transacton fees : {$1.00} Date of transfer initiation : XXXX XX/XX/year>. XXXX XXXX was credited from my bank to Abound 's bank : XXXX XX/XX/year>. Original date shown on the Abound app for remittance completion : XXXX XX/XX/year>. Current status : Transfer delayed. No ETA shown. Transfer was initiated on XXXX XX/XX/year>. A fee of {$1.00} was also charged. The Abound app showed quick transfer within 4 business days ( by XX/XX/XXXX ). Abound send a request for an instant payment and I approved it via XXXX XXXX XXXX and the funds were received by Abound same day. Just after XX/XX/XXXX, the status changed as " Processing '' and then it said " Transfer is delayed but the funds are safe and secure and the delay was notified and prioritized ''. I did not see any progress after few days so I first reached the Support chat on the app. There was no response, so I had to reach out via email.…

I have initiated a transaction of remittance on XXXX XXXX, 2026. I was promised at the max, the transaction would be fulfilled in 12- 15 business days. I have been contacting them through multiple customer service routes, like chat option provided on the app. The email communication route, they provided after SLA has been breached. I dont ever get a definitive answer regarding the remittance. I get only a template reply in return that the issue is internally escalated and will be addressed. It is already more than 20 business days and it is really worrying

On XX/XX/year>, I initiated an international money transfer of {$2400.00} through Abound to a recipient in XXXX. Abound accepted the transaction, withdrew the funds from my account, and provided an estimated delivery date of XX/XX/year>. The recipient has not received the funds, and the transaction remains in Transferring to XXXX status. I contacted Abound multiple times to request the status of the transfer, the reason for the delay, and an expected delivery date. Abound informed me that there was a technical issue with its banking partner, but did not provide a definite resolution date. Despite my repeated follow-ups, the transfer has not been completed within the timeframe provided by the company. The funds have been withdrawn from my account, but neither the recipient nor I have access to the money. I attempted to resolve this issue directly with Abound and requested either immediate completion of the transfer or a refund. The issue remains unresolved.…

I used Abound by XXXX XXXX XXXX XXXXXXXX to send money from my XXXX XXXX XXXX account via XXXX to my own XXXX account in XXXX. The XXXX debit cleared on XXXX XX/XX/year>. Abound promised delivery within XXXX days, but the funds have not been credited to my XXXX account. Abound has not provided a XXXX, payout trace, receiving bank confirmation, or refund. Their latest response says they are waiting for confirmation from a banking partner, but this has already been delayed for about XXXX month. I am requesting a full refund to my original XXXX XXXX account or immediate credit to my NRE account.

I sent a remittance transfer from the XXXX to XXXX through XXXX on XX/XX/XXXX, transaction ID XXXX. Their standard timeline is XXXX business days, but it has now taken over a month and the transfer still has not been completed. I have repeatedly asked for a trace package, transfer status, and any additional details about where the money is within XXXX, but the company refuses to share any meaningful information and only responds with a generic message telling me to wait XXXX business days because they are working on it. I am requesting immediate completion of the transfer or a full cancellation and refund, along with a clear explanation of the delay and the current status of my funds.

Money taken, never delivered avoid this service I used Abound to transfer money to XXXX and it has been an awful experience. They debited my US account three weeks ago and promised the funds would reach the XXXX account within 5 days. It is now three weeks later and nothing has been credited. Every time I check the status, it just says the transfer will complete in the next few days and it has shown that same message for two weeks straight. Nothing changes. Customer service has been completely unresponsive. I have sent multiple emails and received no reply. At this point they have taken my money and failed to deliver it as promised, with XXXX communication. I would strongly warn anyone against using this service for international transfers. If this happened to you, heres what actually helps : 1. Dispute the charge with your bank. They debited your account and didnt deliver the service, so you may be able to file a dispute or chargeback to get your money back. 2.…

I am writing to file a formal compaint regarding an international remittance transfer initiated on XXXX 2026 for the amount of {$1000.00} USD to XXXX by XXXX ABOUND App ( Transaction ID : XXXX ) .The funds were debited from my account on XX/XX/XXXX and were promised to be delivered by XXXX XXXX. As of today, the transfer has not been completed. This prolonged delay, without resolution, is unacceptable. After repeated follow-ups, I was explicitly informed that a refund would be issued if the transfer was not completed within 35 days. However, when I requested the refund on XX/XX/XXXX, I was told that a refund was no longer an option, directly contradicting your earlier assurance. This inconsistency, combined with the continued withholding of my funds, reflects a lack of transparency and accountability. The customer service responses have been inadequate and misleading throughout this process.…

On XX/XX/year>, I initiated an international remittance transaction through Abound XXXX XXXX XXXX XXXX XXXX ) to transfer funds from my XXXX XXXX account to a recipient account in XXXX. Per the remittance transfer disclosure provided by Abound at the time of the transaction, the promised date of availability ( delivery deadline ) was XX/XX/year>. The funds were successfully debited from my XXXX XXXX account and transferred to Abound on XX/XX/year>. However, as of today, XX/XX/year>, the funds have still not been credited to the destination account in XXXX. The transaction status has been stuck " in progress '' for weeks. Abound has missed its legally mandated and contractually promised delivery date by nearly ten days without providing any justification, resolution, or transparency. This appears to be a systemic operational pattern of defaulting on promises rather than an isolated glitch.…

Dear Sir/Madam, I am filing this complaint against Abound regarding repeated delays and failure to process my international money transfer transactions. On XX/XX/year>, I initiated an international transfer of approximately {$5300.00} through the Abound app to send money to XXXX for the purpose of closing an active loan. The company accepted the transaction and held my funds for nearly 20 days without properly completing the transfer. However, they always say the funds would be available in beneficiary 's account with 3 to 5 days when the transactions is initialed. Moreover, the settlement amount was supposed to be Rs XXXX which the app showed me but later they changed it to Rs XXXX. Please check the attachments for the same. I wonder how could a company change the time and amount of delivery after written confirmations. During this entire period, my money remained inaccessible to me.…

On XX/XX/year>, I initiated an international money transfer through Abound. The funds were successfully deducted from my account, but the transfer has still not been completed after more than 40 days. Since the transfer date, I have repeatedly contacted Abound support through email requesting updates and resolution. I was initially given generic responses stating that the transaction was in the final stage and under review by their banking partner. Later, I was informed that the delay was due to compliance and verification checks. On multiple occasions, Abound provided estimated timelines for completion, including a written statement that the transfer would be completed within 23 business days. Those timelines passed without resolution, and I still have not received my funds. Abound does not provide phone support, which has made it difficult to obtain meaningful escalation or direct assistance.…

I have transferred {$2700.00} using money transfer plaform Abound on XXXX of XXXX 2026. Transaction id : XXXX. They say the transfer will take 12 business days or 18 days to transfer. I tried reaching out to customer care and they say it will take more time and not confirming any date. I wanted to send this money as my family needs support.

On XXXX XXXX XXXX I initiated an international remittance transfer of approximately {$5500.00} through Abound from my U.S. bank account to a beneficiary XXXX account in XXXX. The funds were debited immediately through ACH. At the time of initiation, the delivery timeline communicated through the platform was approximately XXXX XXXX XXXX. The transfer was not completed within the promised timeframe. What was especially concerning throughout this process was the complete lack of proactive communication from the company. I was never meaningfully informed in advance regarding the delay, the reason for the delay, or the actual status of the transaction. Instead, I repeatedly had to follow up myself through emails and manually monitor the app while also repeatedly checking with the beneficiary account holder to determine whether any progress had been made.…

I used service from Abound for money transfer. I started my transfer on XX/XX/XXXX and ACH was cleared on XX/XX/XXXX. But after that funds are stuck for 13 days and not getting transferred. They said it takes XXXX days and in some cases XXXX business days. When I initiated transfer, it was promised to be delivered in XXXX days and now it is turned to 18 days. No competition in market take these many days. I read comments from many people that Abound is presenting false information and this is usual with all transactions. I request your esteemed office to take note of this and do financial audit of this organization.

I initiated the fund transfer of {$4100.00} from my XXXX XXXX account ( XXXX XXXX XXXX ) to XXXX ( NRE account - icicibank ) through Abound on XXXX XXXX. Abound reference number # XXXX I keep asking for the updates from Abound but I never received any satisfactory response from them. The below email, I sent today ( XXXX XXXX ), but not received any update from them on timeline. -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - Hi Team, This is my 21st follow-up regarding my funds, and I am yet to receive a clear resolution. I require clarification on the following points : 1. Can you explain what is meant by delay from banking partner due to temporary processing and compliance issues? o What specifically is causing this delay? o Why has it not been resolved so far? o What actions are being taken to address it? 2. It is concerning that no SLA or ETA has been provided for a high-priority issue like this.…

I have initiated a transfer in XX/XX/year> of amount XXXXXXXX XXXX to XXXX from USA via Abound app. They initially given a delivery date as XXXX XXXX and then changed to XXXX XXXX. Even after completing XXXX business days, still I havent received the amount. When I asked them for a reason they are responding with a generic answer like delayed due to slow processing and might take XXXX to XXXX more business days. Everytime they are saying this installed of proper delayed response. Even after reaching out to them via emails, no proper resolution is given. I doubt they would not deliver my amount. Below are my transaction details : Transaction id : XXXX Transaction date : XXXX XX/XX/year> Amount : {$1000.00} USD Amount to be received : XXXXXXXX XXXX Delivery date : XXXX XXXX Status : Processing

On XX/XX/scrub>XXXX XXXX XXXX I initiated a remittance of {$1900.00} USD to XXXX XXXX Abound ( TClub Inc. ) under Transaction ID XXXX. The funds were not made available to the designated recipient by the date of availability disclosed on my receipt. Abound is in direct violation of the CFPB Remittance Transfer Rule ( XXXX XXXX XXXX ). I have contacted their customer support multiple times with no resolution, only receiving generic delay excuses. Because the funds have not been delivered by the guaranteed date, I am formally electing to cancel this transfer. Pursuant to XXXX XXXX XXXX ( XXXX ) ( XXXX ) ( XXXX ) ( XXXX ) ( XXXX ), I demand an immediate and full refund of my {$1900.00} USD principal, plus the refund of all associated fees. I expect Abound to execute this refund within the statutory timeframe before any delayed funds clear into the recipient 's account.

My wife and I are XX/XX/XXXXfrom XXXX currently living and working in the United States. In XX/XX/XXXX, we used Abound ( a remittance app operating at XX/XX/XXXX ) to transfer a portion of our savings to my personal account in XXXX with XXXX XX/XX/XXXX. The transfer was completed and the funds were credited to my account. However, it later became evident that Abound had routed the transaction through multiple questionable intermediaries, including shell entities and singleperson companies. These routing patterns triggered alerts in XXXX XXXX XXXX XXXX XXXX XXXX, and three separate cybercrime complaints were linked to the transactions. Based on these complaints, the authorities instructed XXXX XX/XX/XXXXto place three debit holds on my account, resulting in a complete debit freeze. Because I reside and work in the United States, I am unable to travel to XXXX to resolve this matter in person.…