Checking or savings account· Closing an accountFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
TD Bank
38,159 real consumer complaints filed against TD Bank at the Consumer Financial Protection Bureau. 12,911 received relief from the company. 100% of responses were timely.
38,159
Complaints
6,270
Won monetary relief
34%
Relief rate
>99%
Timely response
Most common issues
- 01Managing an account5,361
- 02Incorrect information on your report5,053
- 03Improper use of your report2,460
- 04Problem with a purchase shown on your statement1,890
- 05Attempts to collect debt not owed1,440
- 06Opening an account1,235
- 07Problem with a company's investigation into an existing problem1,162
- 08Getting a credit card1,152
- 09Closing an account1,037
- 10Problem when making payments1,009
Top states filing
NY6,456FL4,851NJ4,104CA3,348PA2,407TX1,803MA1,719MD1,099CT1,036IL981
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit card· Problem with a purchase shown on your statementKY
Outcome: Closed with monetary reliefTimely response
Mortgage· Closing on a mortgageSC
Outcome: Closed with monetary reliefTimely response
Credit card· Advertising and marketing, including promotional offersVA
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementNJ
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against TD Bank where the consumer chose to publish their narrative.
Debt collection· False statements or representationMA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with non-monetary reliefTimely response
Credit card· Trouble using your cardMN
Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardCO
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseCA
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsCA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamNJ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionMI
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountNC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: In progressTimely response
Credit card· Getting a credit cardNY
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other transaction problemRI
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Closing an accountFL
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemDE
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNC
Outcome: In progressTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTN
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: Closed with explanationTimely response
Mortgage· Incorrect information on your reportNY
Outcome: In progressTimely response
Same thing happen to you?
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