CFPB COMPLAINT DATABASE

TransUnion

5,200,877 real consumer complaints filed against TransUnion at the Consumer Financial Protection Bureau. 2,924,483 received relief from the company. 100% of responses were timely.

5,200,877
Complaints
605
Won monetary relief
56%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report2,853,641
  2. 02Improper use of your report1,207,947
  3. 03Problem with a company's investigation into an existing problem829,475
  4. 04Problem with a credit reporting company's investigation into an existing problem170,590
  5. 05Incorrect information on credit report30,321
  6. 06Attempts to collect debt not owed29,896
  7. 07Written notification about debt24,164
  8. 08Unable to get your credit report or credit score12,643
  9. 09Problem with fraud alerts or security freezes10,742
  10. 10Credit monitoring or identity theft protection services9,796

Top states filing

TX770,795FL759,114CA484,566GA394,169NY288,563IL227,418PA201,787NC181,963NJ159,591AL143,164

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Credit reporting or other personal consumer reports· Identity theft protection or other monitoring servicesOH

Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing issueGA

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountPA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against TransUnion where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Incorrect information on your reportTN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNV

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportPA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMD

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPR

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemDC

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMD

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMD

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportSC

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportKS

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNE

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportLA

Outcome: In progressTimely response

Same thing happen to you?

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TransUnion CFPB Complaints -- 600 cases, 39% with relief | 4eye.me