5,200,877 real consumer complaints filed against TransUnion at the Consumer Financial Protection Bureau. 2,924,483 received relief from the company. 100% of responses were timely.
5,200,877
Complaints
605
Won monetary relief
56%
Relief rate
>99%
Timely response
Most common issues
01Incorrect information on your report2,853,641
02Improper use of your report1,207,947
03Problem with a company's investigation into an existing problem829,475
04Problem with a credit reporting company's investigation into an existing problem170,590
05Incorrect information on credit report30,321
06Attempts to collect debt not owed29,896
07Written notification about debt24,164
08Unable to get your credit report or credit score12,643
09Problem with fraud alerts or security freezes10,742
10Credit monitoring or identity theft protection services9,796
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit reporting or other personal consumer reports· Identity theft protection or other monitoring servicesOH