Mortgage· Trouble during payment processFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Truist
24,665 real consumer complaints filed against Truist at the Consumer Financial Protection Bureau. 2,631 received relief from the company. 99% of responses were timely.
24,665
Complaints
1,131
Won monetary relief
11%
Relief rate
99%
Timely response
Most common issues
- 01Managing an account5,652
- 02Incorrect information on your report2,590
- 03Improper use of your report2,133
- 04Trouble during payment process1,828
- 05Closing an account1,549
- 06Opening an account1,010
- 07Problem with a lender or other company charging your account982
- 08Problem caused by your funds being low734
- 09Problem with a company's investigation into an existing problem651
- 10Attempts to collect debt not owed620
Top states filing
FL4,742GA3,217TX2,116NC1,946VA1,812MD1,533PA984CA902SC827TN725
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit card· Other features, terms, or problemsFL
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Closing an accountGA
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNC
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementGA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Truist where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNC
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL
Outcome: In progressTimely response
Checking or savings account· Problem caused by your funds being lowVA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNY
Outcome: In progressTimely response
Checking or savings account· Managing an accountFL
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNY
Outcome: In progressTimely response
Checking or savings account· Managing an accountMD
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Checking or savings account· Opening an accountNC
Outcome: In progressTimely response
Checking or savings account· Opening an accountOH
Outcome: In progressTimely response
Checking or savings account· Managing an accountNC
Outcome: In progressTimely response
Checking or savings account· Closing an accountVA
Outcome: In progressTimely response
Mortgage· Trouble during payment processVT
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountVA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD
Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountVA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Checking or savings account· Managing an accountVA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportAL
Outcome: In progressTimely response
Mortgage· Trouble during payment processSC
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Managing an accountFL
Outcome: In progressTimely response
Checking or savings account· Closing an accountGA
Outcome: In progressTimely response
Checking or savings account· Closing an accountFL
Outcome: In progressTimely response
Credit card· Problem when making paymentsFL
Outcome: In progressTimely response
Checking or savings account· Closing an account
Outcome: In progressTimely response
Same thing happen to you?
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