Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Upgrade, Inc.
5,022 real consumer complaints filed against Upgrade, Inc. at the Consumer Financial Protection Bureau. 181 received relief from the company. 100% of responses were timely.
5,022
Complaints
155
Won monetary relief
4%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report1,211
- 02Took or threatened to take negative or legal action436
- 03Attempts to collect debt not owed417
- 04Improper use of your report394
- 05Problem with a company's investigation into an existing problem367
- 06Managing an account320
- 07Problem when making payments252
- 08Problem with a purchase shown on your statement163
- 09Charged fees or interest you didn't expect148
- 10False statements or representation120
Top states filing
CA653TX624FL537GA282IL245NJ227NC207NY195PA180OH150
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTN
Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectPA
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanCO
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Upgrade, Inc. where the consumer chose to publish their narrative.
Debt collection· Written notification about debtVA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Received a loan you didn't apply forMO
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA
Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationIL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesFL
Outcome: In progressTimely response
Vehicle loan or lease· Getting a loan or leaseAZ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNE
Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsNJ
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanVA
Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsVA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMD
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAL
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCO
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanNV
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMD
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNC
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanSC
Outcome: Closed with explanationTimely response
Same thing happen to you?
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