Vehicle loan or lease· Managing the loan or leaseNJ
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Upstart Holdings, Inc.
3,675 real consumer complaints filed against Upstart Holdings, Inc. at the Consumer Financial Protection Bureau. 23 received relief from the company. 99% of responses were timely.
3,675
Complaints
13
Won monetary relief
1%
Relief rate
99%
Timely response
Most common issues
- 01Incorrect information on your report977
- 02Took or threatened to take negative or legal action445
- 03Improper use of your report417
- 04Problem with a company's investigation into an existing problem332
- 05Attempts to collect debt not owed290
- 06Problem when making payments149
- 07Charged fees or interest you didn't expect142
- 08Getting the loan141
- 09Struggling to pay your loan105
- 10False statements or representation100
Top states filing
CA494TX446FL336NY254GA194NC163NJ146IL139PA134AZ113
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectLA
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseMS
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesTX
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseCA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Upstart Holdings, Inc. where the consumer chose to publish their narrative.
Payday loan, title loan, personal loan, or advance loan· Getting the loanFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemMI
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportAZ
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanNC
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportCA
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Received a loan you didn't apply forCA
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanCA
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsWA
Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMI
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesNC
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportTX
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanTN
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportFL
Outcome: In progressTimely response
Debt collection· False statements or representationIL
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNC
Outcome: In progressTimely response
Debt collection· Communication tacticsMN
Outcome: In progressTimely response
Vehicle loan or lease· RepossessionMD
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV
Outcome: In progressTimely response
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