2,651 real consumer complaints filed against VW Credit at the Consumer Financial Protection Bureau. 585 received relief from the company. 100% of responses were timely.
2,651
Complaints
222
Won monetary relief
22%
Relief rate
>99%
Timely response
Most common issues
01Incorrect information on your report684
02Managing the loan or lease446
03Problems at the end of the loan or lease332
04Improper use of your report269
05Problem with a company's investigation into an existing problem162
06Problem with a credit reporting company's investigation into an existing problem114
07Getting a loan or lease100
08Attempts to collect debt not owed95
09Repossession77
10Took or threatened to take negative or legal action73
Top states filing
CA465FL386TX257NY179GA157NJ126IL105PA79VA79NC68
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· Problems at the end of the loan or leaseCO