2,592 real consumer complaints filed against VW Credit at the Consumer Financial Protection Bureau. 572 received relief from the company. 100% of responses were timely.
2,592
Complaints
217
Won monetary relief
22%
Relief rate
>99%
Timely response
Most common issues
01Incorrect information on your report670
02Managing the loan or lease442
03Problems at the end of the loan or lease320
04Improper use of your report263
05Problem with a company's investigation into an existing problem154
06Problem with a credit reporting company's investigation into an existing problem114
07Getting a loan or lease98
08Attempts to collect debt not owed92
09Repossession72
10Took or threatened to take negative or legal action70
Top states filing
CA457FL379TX249NY171GA155NJ121IL100PA78VA78NC66
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· Problems at the end of the loan or leaseCA