Checking or savings account· Managing an accountTX
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Webster Bank, National Association
1,650 real consumer complaints filed against Webster Bank, National Association at the Consumer Financial Protection Bureau. 253 received relief from the company. 100% of responses were timely.
1,650
Complaints
249
Won monetary relief
15%
Relief rate
>99%
Timely response
Most common issues
- 01Managing an account711
- 02Closing an account154
- 03Account opening, closing, or management117
- 04Problem with a lender or other company charging your account78
- 05Trouble during payment process69
- 06Opening an account59
- 07Deposits and withdrawals57
- 08Problem caused by your funds being low35
- 09Problems caused by my funds being low30
- 10Other transaction problem28
Top states filing
CT567NY222MA129CA89TX82FL66GA37IL36RI34VA29
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountCT
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Webster Bank, National Association where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountDE
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsTN
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCO
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMN
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountPA
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountME
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountME
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMD
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNC
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTN
Outcome: Closed with explanationTimely response
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