Credit card· Problem with a purchase shown on your statementNJ
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Wells Fargo
174,644 real consumer complaints filed against Wells Fargo at the Consumer Financial Protection Bureau. 32,028 received relief from the company. 98% of responses were timely.
174,644
Complaints
14,480
Won monetary relief
18%
Relief rate
98%
Timely response
Most common issues
- 01Managing an account28,527
- 02Loan modification,collection,foreclosure17,339
- 03Incorrect information on your report9,835
- 04Loan servicing, payments, escrow account8,024
- 05Trouble during payment process7,574
- 06Struggling to pay mortgage6,933
- 07Problem with a lender or other company charging your account6,337
- 08Account opening, closing, or management5,726
- 09Problem caused by your funds being low5,078
- 10Improper use of your report5,059
Top states filing
CA31,974FL19,116TX14,727GA10,255NY8,481NJ7,766PA6,566NC6,456VA5,257AZ4,860
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Problem caused by your funds being lowAZ
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountVA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowNV
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Wells Fargo where the consumer chose to publish their narrative.
Checking or savings account· Problem with a lender or other company charging your accountFL
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementCA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportKS
Outcome: Closed with explanationTimely response
Credit card· Struggling to pay your billAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowPA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowTX
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowNJ
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Credit monitoring or identity theft protection servicesTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionPA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseGA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCO
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with non-monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNV
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNV
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountAZ
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Lost or stolen money orderTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Same thing happen to you?
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