Checking or savings account· Problem caused by your funds being lowMS
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Wells Fargo
177,363 real consumer complaints filed against Wells Fargo at the Consumer Financial Protection Bureau. 32,524 received relief from the company. 98% of responses were timely.
177,363
Complaints
14,795
Won monetary relief
18%
Relief rate
98%
Timely response
Most common issues
- 01Managing an account29,293
- 02Loan modification,collection,foreclosure17,339
- 03Incorrect information on your report10,051
- 04Loan servicing, payments, escrow account8,024
- 05Trouble during payment process7,646
- 06Struggling to pay mortgage6,979
- 07Problem with a lender or other company charging your account6,506
- 08Account opening, closing, or management5,726
- 09Problem caused by your funds being low5,240
- 10Improper use of your report5,181
Top states filing
CA32,504FL19,451TX15,063GA10,401NY8,614NJ7,871PA6,647NC6,543VA5,326AZ4,928
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Opening an accountWV
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowGA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem with a company's investigation into an existing problemMN
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 26 most recent complaints against Wells Fargo where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountVA
Outcome: Closed with explanationTimely response
Credit card· Closing your accountFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowNC
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMN
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseGA
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Opening an accountGA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processIL
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Closing an accountUT
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNV
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowAL
Outcome: Closed with explanationTimely response
Same thing happen to you?
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