CFPB COMPLAINT DATABASE

Westcreek Financial

1,285 real consumer complaints filed against Westcreek Financial at the Consumer Financial Protection Bureau. 48 received relief from the company. 59% of responses were timely.

1,285

Complaints

45

Won monetary relief

4%

Relief rate

59%

Timely response

Most common issues

01Incorrect information on your report238
02Attempts to collect debt not owed230
03Took or threatened to take negative or legal action188
04Charged fees or interest you didn't expect89
05Improper use of your report87
06Problem with a company's investigation into an existing problem78
07Written notification about debt56
08False statements or representation55
09Problem with the payoff process at the end of the loan53
10Problem with a credit reporting company's investigation into an existing problem27

Top states filing

TX178FL154GA96IL78NY77PA68CA67NC62SC43VA43

Recent complaints

The 30 most recent complaints against Westcreek Financial where the consumer chose to publish their narrative.

Oct 13, 2026Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

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Outcome: Untimely responseLate response

Oct 12, 2026Debt collection· False statements or representationNC

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Outcome: Untimely responseLate response

Oct 12, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanFL

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Outcome: Untimely responseLate response

Oct 12, 2026Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL

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Outcome: Untimely responseLate response

Oct 10, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanAZ

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Outcome: Untimely responseLate response

Oct 9, 2026Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectNC

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Outcome: Closed with explanationTimely response

Oct 7, 2026Payday loan, title loan, personal loan, or advance loan· Improper use of your reportNC

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Outcome: Closed with explanationTimely response

Oct 6, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportOH

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Outcome: Untimely responseLate response

Oct 4, 2026Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

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Outcome: Untimely responseLate response

Oct 4, 2026Debt collection· Attempts to collect debt not owedNC

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Outcome: Closed with explanationLate response

Sep 30, 2026Credit reporting or other personal consumer reports· Improper use of your reportNC

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Outcome: Untimely responseLate response

Sep 29, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationLate response

Sep 29, 2026Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

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Outcome: Untimely responseLate response

Sep 28, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanCO

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Outcome: Closed with explanationLate response

Sep 28, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsVA

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Outcome: In progressTimely response

Sep 28, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportCA

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Outcome: Closed with explanationLate response

Sep 26, 2026Debt collection· Attempts to collect debt not owedGA

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Outcome: Closed with explanationLate response

Sep 25, 2026Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectGA

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Outcome: Closed with explanationLate response

Sep 24, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportPA

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Outcome: Closed with explanationLate response

Sep 23, 2026Debt or credit management· Didn't provide services promisedTX

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Outcome: Closed with explanationLate response

Sep 23, 2026Debt collection· Attempts to collect debt not owedFL

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Outcome: Closed with explanationLate response

Sep 22, 2026Debt collection· Attempts to collect debt not owedTX

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Outcome: Closed with explanationLate response

Sep 22, 2026Debt collection· Attempts to collect debt not owedGA

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Outcome: Closed with explanationLate response

Sep 21, 2026Debt collection· False statements or representationSC

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Outcome: In progressTimely response

Sep 19, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanNY

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Outcome: Closed with explanationLate response

Sep 18, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNC

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Outcome: Closed with explanationLate response

Sep 17, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportNC

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Outcome: Closed with explanationLate response

Sep 15, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanIL

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Outcome: Closed with explanationLate response

Sep 14, 2026Debt collection· Attempts to collect debt not owedMI

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Outcome: Untimely responseLate response

Sep 14, 2026Debt collection· Attempts to collect debt not owedTX

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Outcome: Closed with explanationLate response

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