CFPB COMPLAINT DATABASE

Zip Co US Inc.

410 real consumer complaints filed against Zip Co US Inc. at the Consumer Financial Protection Bureau. 18 received relief from the company. 93% of responses were timely.

410
Complaints
16
Won monetary relief
4%
Relief rate
93%
Timely response

Most common issues

  1. 01Problem when making payments92
  2. 02Problem with a purchase shown on your statement63
  3. 03Charged fees or interest you didn't expect39
  4. 04Problem with additional add-on products or services24
  5. 05Unauthorized transactions or other transaction problem20
  6. 06Attempts to collect debt not owed19
  7. 07Problem with the payoff process at the end of the loan14
  8. 08Getting the loan13
  9. 09Struggling to pay your loan13
  10. 10Fraud or scam8

Top states filing

CA51TX36NY31GA28FL27MD20NC19PA18OH15VA15

Recent complaints

The 30 most recent complaints against Zip Co US Inc. where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Getting a line of creditOK

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTX

View on CFPB →
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Managing, opening, or closing your mobile wallet accountCA

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesMD

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsGA

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanCA

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesFL

View on CFPB →
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemCA

View on CFPB →
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementNY

View on CFPB →
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementPA

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectGA

View on CFPB →
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementDC

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMD

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNC

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNJ

View on CFPB →
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Other service problemOH

View on CFPB →
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementTX

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanWA

View on CFPB →
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTN

View on CFPB →
Outcome: Closed with explanationLate response
Payday loan, title loan, personal loan, or advance loan· Problem when making payments

View on CFPB →
Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesCA

View on CFPB →
Outcome: In progressTimely response
Credit card· Problem when making paymentsMD

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsGA

View on CFPB →
Outcome: Closed with explanationTimely response
Credit card· Closing your accountPA

View on CFPB →
Outcome: In progressTimely response
Credit card· Trouble using your cardIL

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanWI

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsMD

View on CFPB →
Outcome: Closed with explanationTimely response
Debt collection· Electronic communicationsHI

View on CFPB →
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with fraud alerts or security freezesNV

View on CFPB →
Outcome: In progressTimely response

Same thing happen to you?

Upload your evidence. We draft a formal complaint with citations in 10 minutes. CFPB legally forces a response in 15 days.